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"Great food! Very clean with friendly staff. Hannah was very helpful and knowledgable of thd me u."
Telefon: +16362727000
Adresse: 3023 Highway K, O'Fallon I-63368-8696, United States
Stadt: O'Fallon
Webseite: https://www.picklemans.com/locations/ofallon-missouri.php?utm_source=google&utm_medium=Yext
Montag: 10:00 -22:00
Dienstag: 10:00 -22:00
Mittwoch: 10:00 -22:00
Donnerstag: 10:00 -22:00
Freitag: 10:00 -22:00
Samstag: 10:00 -22:00
Sonntag: 10:00 -22:00
Gerichte: 3
Kategorien: 5
Bewertungen: 1911
I am a pharma rep. Had an office call about 10AM and ask if I could bring food last second, I said sure. Office placed the order at this pickelmans around 10:30AM for delivery at 11:45. I called and paid over the phone, just under $300. Food was good and office was happy. However, one salad was missing chicken, and one sandwich was missing entirely. No other issues though. No big deal. Finished lunch, went back to this location, and said politely “hey no biggie, but these items were missing, can I get a remake, I’ll pay for it” and the girl (didn’t even bother to check her name tag) says “okay sooooo I personally checked this order along with my manager and it was all there when it went out”...
This location has really gone downhill since it changed ownership. The staff are disrespectful to customers and resemble a group of immature junior high school kids. The workers find it sport to jerk around customers. The hiring standards have clearly been lowered, and many of the employees who are there are not trained or qualified to be in customer facing roles. If you are bored or hate your job don’t take it out on folks just stopping in to pick up a sandwich. Pathetic.
I’m writing this review to shoutout the staff this evening. Late Sunday night and the vibes and energy were great! I think I had a conversation with every employee staffed tonight lol but that’s nothing new. One of the reasons I love going to Pickleman’s (aside from the food) is the staff. Always friendly, always helpful… just great people! Thanks again for delicious food and always great atmosphere!
For being there the first time we had no clue where to order, or what the process was. They acted like we should have known everything walking into the store. It seemed like they were too busy cleaing up to leave, then to help us. They just wanted to push us out asap. The ingredients were fresh but their attitudes was not. Don't know if we'll do this one again or not.
Online order but no one even acknowledged me. I stood where they have online pickups. I tried to get someone attention and all I got was rude we 're working on it . After 45 minutes and 10 or so minutes, my food sitting there, and no one called out my name. Got home and order wasn 't even my order. Not coming back. Not worth the headache.
Went in to pick up an order, and no one acknowledged me for about 10 minutes. Once someone finally did, I got nothing but rudness. I'm sorry if me placing my order upset you or the workplace is that upsetting. Sets a bad tone for the business.
Experience was great as always. They are quick and the quality is exceptional. Jack helped us and was so kind. Will continue coming back. We love their pizza and sandwiches. Always a top choice for our family!
Last time I was here I ordered the wrong sandwich. The staff insisted on remaking it after I said I would take the sandwich as is. I've had nothing but good experiences here. Good food and kind staff.
Food is always good and fresh. A couple of the staff members had weird attitudes. Like we were bothering them by ordering food they had to make. Most of the employees were nice.
Great food! Very clean with friendly staff. Hannah was very helpful and knowledgable of thd me u.
