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"We were first one's in and hour and half later we still hadn't all been served. The server was very rude whilst taking our order, the food that came out was cold, it was the worst experience in a restaurant I've ever had!"
Telefon: +441179273622
Adresse: Unit 1, Building 8, BS1 5TY, Bristol, City of, United Kingdom
Stadt: Bristol, City of
Webseite: http://www.pizzaexpress.com
Montag: 11:30-22:00
Dienstag: 11:30-22:00
Mittwoch: 11:30-22:00
Donnerstag: 11:30-22:00
Freitag: 11:30-23:00
Samstag: 11:30-23:00
Sonntag: 11:30-22:00
Gerichte: 62
Ausstattung: 20
Kategorien: 5
Bewertungen: 2815
This was the worst dining experience I have ever had! We ordered starters and requested that the children's meals come out first, but instead, all of the adults' meals came out first and three of them were cold. Five minutes later, the children's meals arrived. When it was time for dinner, one order was completely wrong and once again, all of the adults' meals came out first while three children were left waiting. When the children's meals finally arrived, my 4-year-old was given pasta that was barely cooked and had clearly been left under a heat lamp, making it as hard as a rock. When I asked a staff member if she would eat this, her response was "absolutely not," to which I replied, "then...
Though I am aware that this restaurant is part of a chain located in the city center, I found it to be quite noisy. There is a fine line between creating a lively atmosphere and making it difficult to have a conversation. The staff were friendly and the food was delicious, but I was disappointed to find only two anchovies when I had paid extra for them, and the goats cheese I ordered was barely visible.
We had a late lunch, 3pmish, the ,place was quite empty. Sat down and service was slow, 2 staff just standing around looking like they were deciding who HAD to serve us! We both had pizza's that were average and decided on dough balls, very pricey at £5.95, wouldn't order again. The place felt very noisy despite very few people and perhaps music could be quieter. Overall overpriced.
At very short notice on a Saturday night they got a table arranged for us for 13. The staff were amazing, friendly and efficient, the food came out really quickly and was absolutely delicious. Cannot fault the place would definitely go again.
We were first one's in and hour and half later we still hadn't all been served. The server was very rude whilst taking our order, the food that came out was cold, it was the worst experience in a restaurant I've ever had!
