This was my first time dining here, and we ordered two PURA VIDA bowls without honey, each priced at $12.50. The strawberries and blueberries were fresh and good, but they didn't stand out. The purple base, which I assume is made from açaí berries, contained quite a few frozen chunks. While it was refreshing on a hot day, the texture wasn't very pleasant and felt off, though I can’t say for certain as I don’t have prior experience with this dish. Overall, it was enjoyable aside from the frozen chunks, and there was a decent amount of real fruit. It was a sweet treat, but I feel that the price—4 to 5 times more than what you’d pay for similar items at retail—seems a bit excessive. Also, note...
When the store manager took my call, I repeated my order again. To my shock, he laughed as well and said I had called the wrong location before abruptly hanging up on me. This has been the rudest and most disrespectful experience I’ve ever had, and it felt racially insensitive. No one should have to endure mockery over their accent. It is disrespectful to the Latino community, and if there was confusion about my order, it is the responsibility of the staff to become familiar with the menu, not mine as a customer.
As a further update, I sent a formal complaint to the Morristown location via email, but they never responded.
This place was so dirty. We checked three tables they were all dirty. Every napkin dispenser was empty. My daughter stuck her arm in slop that was on the table and we had to ask for a napkin to clean her arm. They threw her the bag of napkins that was in the front counter. Then she asked for kiwi on her bowl, I paid extra for it, and they gave her one slice of kiwi. I also paid extra for the choc protein powder added to my bowl and they didn’t add it. For 37 dollars for three bowls this was not a great experience. Very disappointed!!!
Acai bowls and employees themselves are great. Employees have been working in 82 degree temperature as boss will not fix AC in summer heat. Max indoor temperature for businesses is 76 degrees. Legally and ethically this is wrong. Edit as owner responded: as mentioned, employees do a great job. But a business that doesn't provide safe, cool working conditions for its employees should not receive a good review.
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horrible experience, just arrived only to be shooed away, employee said they are not taking any orders after 8 and im here at 8, drove 45 minutes for a treat and it clearly shows you are open untill 9. i dont see a worker shortage when 2 people are on there cell phones and one is cleaning. Seriously disapointed.
Literally have never gone here and had a terrible experience. Everyone who works there is so sweet even with my more complicated orders (or so I think it ‘s complicated). I’ve never had a bad bowl or smoothie from this place either everything tastes amazing and super fresh. I love going here so much!
I love playa bowl! This is the Pura Vida which comes with an açaí base, strawberries, blue berries, granola, honey and I added a banana. This bowl is super tasty not too sweet! Also the staff here were very quick and friendly. I would highly recommend!
This new location in Morristown, situated on the green, is fantastic. Be sure to sign up for their rewards program and order ahead to skip the wait. The Pura Vida Acai bowl is absolutely delicious!
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Delicious treat whether it’s hot or cold outside. Always the freshest fruit!Parking: Easy to park anywhere around the square in Morristown.
Made a few minor tweaks to the Pura Bida bowl. Team was happy to accommodate and bowl was delicious.
