"Atmosphere wasn't too bad. Friendly door staff. But the service at the bar which wasn't that busy was horrendous. When I eventually order a double gin and tonic, I was charged £10!! Disgraceful price and poor service. Will not be going back."
Booked a table for 8 at 7pm following Northumbria Uni Graduation ceremony. We were simply left as though we had been forgotten about. No one even bothered to take drinks orders. We were left to go to the bar. Completely ignored by waiting staff despite trying to get their attention to enquire where our food was. Eventually complained at the bar. Asked that someone speak to the chef to let us know how much longer we would have to wait. The chef wouldn’t tell us so apparently we had to simply wait indefinitely! Food eventually arrived at 9:15pm. Butchers block steak not cooked sufficiently and was all left uneaten. Staff disinterested why, despite it costing £79, and just took it away. Waiter...
Booked afternoon tea for our friends 60th birthday. Arrived and were seated and served our Prosecco. Then we sat and waited and waited with no sign of the food. People around us were served and one couple arrived after us and had eaten their meal and we were still waiting. One waitress came over and apologised for the wait and offered us another bottle of Prosecco. However even after this we were still kept waiting another 20 minutes. When it arrived we were told there had been a problem in the kitchen. We asked how this had seemed to only effect us but staff were unable to answer this. Once the food arrived the sandwiches were dry and the bread hard as if they had been made much earlier. We...
Was give. A wicker for afternoon tea including fizz for my birthday last September. Finally got to use it today (3/2/24). Our son decided he was going to come but did t want afternoon tea. We got there early and were seated straight away. Boy decided on Childs fish and chips and advised they were lovely. We got the afternoon tea and it was amazing. Finger sandwiches and some sausage roll (which the boy pinched half of mine( Our afternoon tea arrived and everything was lovely. By this point the boy had finished and started on our cake desert never got a chance to taste the mini eclairs or the brownie lol. Would totally recommend it x Food, service and ambiance were all 10/10 and can’t wait to...
We visited as a group of friends for an evening meal. Table was ready and the venue interior really suited the location of the cobbled street. Our service was really good. Friendly and attentive throughout the evening. Good job! The food came all together ready for our group to eat. All the food was cooked as requested and tasted amazing. The chargrill on the sirloins steaks was to perfection. The beef burgers are really good value for money with high quality ingredients. Overall the location and food was 100% and I would go again.
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My husband and I called here after Christmas shopping for a festive Christmas lunch but we were very disappointed the fig and game terrine was bland and the Turkey was grissly the roast potatoes were tasteless served with a few measley sprouts you had to pay extra for pigs in blankets and more vegetables I had to ask for cranberry sauce !! The young girl serving us was very pleasant the only thing we enjoyed was the white wine Such a shame as it is lovely inside
Arrived for our table at 7.45pm. Did not get our starters til an hour after. Main course was another hour dessert arrived at 11pm. Two people had to ask to take theirs away as they had transport to catch. It was a large table but all the food was pre ordered so should never have taken this long. Drinks orders were slow people ended up going to the bar themselves. Def will not return.
For a start the restaurant was extremely cold which undermined the enjoyment of the experience. The service was good the staff were friendly and helpful. The food: my starter of mushrooms on sourdough was lovely however my main (fish of the day) which was salmon was underwhelming. It lacked interest and the flavours did not complement each other. Overall, slightly disappointing.
Nice friendly place with a great atmosphere fantastic selection of drinks and evening entertainment Restaurant had a nice menu and food service was fast starters and partners main were excellent although the monkfish tail I was served hadn’t been prepared right as the membrane was still attached hence a rubbery finish Would definitely recommend and return again
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Happened upon this unpretentious bar and restaurant by accident. The set menu was excellent value and absolutely delicious. We had the foraged mushrooms for starters, followed by Ox Cheek and Calves Liver. All generous portions, perfectly cooked and beautifully presented. The sort of food swanky restaurants charge twice the price for and do far less well.
Atmosphere wasn't too bad. Friendly door staff. But the service at the bar which wasn't that busy was horrendous. When I eventually order a double gin and tonic, I was charged £10!! Disgraceful price and poor service. Will not be going back.
