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"I had a disappointing experience at this restaurant. I ordered the mixed grill and was surprised to find that the chicken and churrasco were overcooked. I rated the white rice and black beans with 1 star. I will not be returning."
Telefon: +15613644313
Adresse: 2298 Congress Ave, 33426, Boynton Beach, United States
Reservierung, buchen
Stadt: Boynton Beach
Webseite: http://www.pollotropical.com
Montag: 10:00-12:00
Dienstag: 10:00-12:00
Mittwoch: 10:00-12:00
Donnerstag: 10:00-12:00
Freitag: 10:00-12:00
Samstag: 10:00-12:00
Sonntag: 10:00-12:00
Gerichte: 6
Kategorien: 5
Bewertungen: 4650
The food here is great, actually is probably the best pollo tropical for food in palm beach county I've been to. However the staff is not friendly what so ever and they don't even acknowledge normal humanly things like communicating or using words to respond to your requests. They don't say your welcome or sorry for the wait when they take 20 minutes to get your order ready. I kinda felt like me and the other guests felt like we were bothering them by being there(Not FRIENDLY what so ever). ???? But that being said the food is great and fresh so if you don't mind being treated that way then Boynton Beach Pollo Tropical is just for you.
Same bad service all the time. Wrong items and missing stuff. This time I ordered 1/2 chicken with rice and beans at 7:30pm. Park and go to pick up at 7:55 pm and they don't even have the order in their queue. I am told by the manager that I will wait to wait until the order is printed so they will start preparing it because she can't help me otherwise. The restaurant was not even that busy. Everyone that came and ordered got their food right away. I had to wait 45 min for mine. Such a shame. The customer service could be much better than that.
I visited Pollo Tropical on Congress in Boynton Beach, Fl and was disappointed by the dirty conditions. Despite only two tables being occupied, all tables, including the floor, were dirty. It was clear that someone needed to take the time to clean. The lack of cleanliness was a major deterrent for us, so we decided not to eat there. Unfortunately, I cannot comment on the food as we did not dine at the restaurant.
They often went to this place of Boynton Beach. I came tired looking for their Spanish style, delicious chicken, black beans rice. To my shame, I only found a worker who took orders. I thought certainly if managers see (order) line working with a cashier alone, would be sent a worker. No, even if it was the hour. Reserviere jetzt einen Tisch
I was looking to try something new at this restaurant. It was decent. In my opinion, the soup was a bit salty and the Zeveche had too much vinegar. The garlic sauce was delicious, but I was disappointed that they didn't have red beans as advertised on their website. I'm not a fan of black beans.
Worst pollo tropical I ever ate. I think they're rationing the food, to take a lot of leftovers home, because I ordered a creole shrimp platter and they served the amount for a 3yr old. I'll never come back here. I'd rather drive a couple of miles east to have a better experience.
Me and my buddy ordered curbside, no one walked out. We ended up going it. What do you know it wS just waiting. They almost forgot my where but I reminded them, but seems I gave them too much credit. Didn't get my dessert and didn't notice till we got to his house. Wow just wow.
I had a disappointing experience at this restaurant. I ordered the mixed grill and was surprised to find that the chicken and churrasco were overcooked. I rated the white rice and black beans with 1 star. I will not be returning. Reserviere jetzt einen Tisch
