I strongly advise against visiting this restaurant! I stopped here while traveling and deeply regret my decision. The place is in poor condition—there are leaks in the ceiling, and water was everywhere on the tables, floors, and bar counters. The ceiling needs a complete overhaul. I noticed mildew, cobwebs, dust, and dirt in the window booths. The staff appeared unhappy and seemed annoyed that customers opted to dine in instead of using the drive-thru. The food was dry and unappetizing. The franchise owner really ought to be embarrassed.
Customer service sucks!!! It takes forever for someone to answer in drive thru, then they still get your order wrong. Then the attitudes come out when it's their fault (too busy on that phone texting). Three people passed by the window trying to give me things that were not even on my order. My last time going to this one on Gulfway Drive. Whoever owns this business please check on your establishment because your employees are helping you to go out of business!!!
I order from this restaurant around three times a month, and I've consistently enjoyed fresh, hot, and well-prepared food. My orders are always accurate. The only issue I've faced, which is why I gave it 4 instead of 5 stars, is that some of the staff seem unfamiliar with the senior discount policy, so I often have trouble getting it. Besides that, everything has been fantastic!
I ordered a large mac and cheese, but they served me three half-sized portions instead. I wouldn't have minded so much if the mac and cheese didn't look like it had been sitting out from a previous order—clumpy and cold. Everything else was fine, I guess.
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The food was quite tasty, but the atmosphere felt a bit uncomfortable. I also observed the cashier interacting with a customer in a manner that seemed somewhat unprofessional.
it was okay to be 11:30 in the morning. the huh could have been a little fresher, and the service could have been more attentive if I had taken my order.
My 3-piece dinner with coleslaw and dirty rice was delicious and the people here was so nice I was feeling down until I came and he made me happy
The service was good, but the food was not cooked properly. I ordered the beignets, and two of them were still raw in the center.
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The service was good, but the food was undercooked. I ordered the Beignets, and two of them were raw.
This place has came a long way every time I come they get bettter and better .
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