I wanted to tell your company about a scam being ran at the Store# 2829 at 2612 Annapolis Road in Severn, MD 21114. Today at 12:17 pm I went to that location to get a 5pc combo with a mango lemonade at the drive thru. When I went to drive thru window there was a male that took my debit card card for payment. He was taking really long giving my credit card back and I couldn’t see what he was doing because how the window is the register where they do transactions was off to the side. Through the window, I could see a young woman on her phone and it looked like she was taking pics of the back and front of something and writing something in her phone. The young guy that took my card went to the...
when I got there to order inside, the lady manager told me to order online, cause they were having issues with the credit cards. I ordered online to pick up inside the store, when I went inside the manager told me need to pick up drive through. When Idrove trough pick up I waited for 30 minutes to get to the speaker. Told the guy I ordered online, he checked and told me theorder was in. When I got to the pick up window already 40 minutes waiting. The manager was talking to the employees, they didnot acknowledge that I was at the pick up window. She, the manager was having a meeting with all the employees. It took 5 moreminutes to be acknowledge and get my order. I do not recomend this locati...
Terrible experience? not only was ordering at the drive-thru extremely painful (now I know why? the kid taking my order was listening to me in one ear and music in the other), but when I got my food? they not only forgot my children?s drinks, but mineas well as they rushed me through the window. When I got home I realized they did not give me my drinks, so I promptly droveback? only to find the manager sitting in the main seating area, on her phone? eating her meal? ignoring my knocks at the door.When she finally did come to the door, it was ME who was disturbing her slumber and not even an apology for forgetting ourdrinks. Our order was incorrect? no toy in the kids meal. This place is a jo...
We ordered takeout today for lunch, and the food was horrible. The food was cold and very greasy. The standard of this restaurant is very poor. I attempted to call the restaurant several times, and the calls were not answered. The food upset ourstomachs, which is always a very bad indication that the food wasn't properly prepared or sanitary practices were not met. Certain items were replaced with other items, without our knowledge. Please use extra precautions when ordering from thislocation. I regret having to rate this location with one star. One star isn't warranted for our horrible experience.
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Ordered 3 different wing flavors. They were all amazing. The coating could have been a little better on the honey BBQ wings however still delicious. The staff looked really nice in their bright orange t-shirts. Cleanliness of the floor could be better so that when you are looking through the drive thru window you don't see random things on the floor.
Food is pretty Popeyes standard. But the staff and customer service is worst. They need to replace entire drive through setup, it takes forever to order. Staff can never hear you. Annoyed ????, Have to repeat numerous times to order, after 9 orders areextremely long. To pick up mobil order we had to wait in drive through line for more than 40 min.
What happened to the size of the chicken? The wing they sent is so small that it has little to no meat. The thigh is also small and mostly breading. I haven't eaten here in a couple months, but I can't imagine that much of a change in size since then.
It's almost like they don't like people.And why do they not tell you before they take your money that it would be 10 minute wait for the order? Service here is horrible.
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The service was terrible. It felt like I was a nuisance just for placing an order. The staff was rude as well; there were no "please" or "thank you" at all!
Terrible experience. They mixed up my order and served undercooked chicken!
