Went in and had the worst experience no customers were in the store beside me husband then another young lady came behind us. We watch the girl behind the counter just stand there looking down she never addressed us or looked up to make eye contact but she knew we were standing there. After trying to give her a second to finish doing nothing. She walks away to wash her hand she was moving so slow she could’ve shower as long as it took to wash her hands. She comes back to the counter still don’t look up so we just watching her. Waiting on the her customer service to kick in. No luck there. I look over the counter a catch the other girl eye she says that the girl in front of us will be with us...
Went through the drive-thru today on September 1st, 2023. The service was fast and wonderful. The girl working the drive-thru window was very polite. I had the chicken pot pie soup for the first time and it is out of this world delicious. I can't believe I've been missing out on it all of these years. Will be getting it a lot more. The cheddar broccoli soup is always fabulous as well. Thanks Potbelly for great food.
This has to be one of the worst locations customer service is terrible always receiving half my order and the worst part is it always smells like smoke so I call the store to speak to manager just to find out the person was in charge that I spoke with found it funny that I asked for a full
I ordered a pickup on-line, when i went to pick up they were out of my soup and incorrectly made one of the sandwiches plus it didn't take the buy one get one coupon off. They told my husband they didn't know how to adrefund it and to take it up with my bank. I would love my money to be
Reserviere jetzt einen Tisch
The drive through is slow and very unorganized! They over charged me asked me several times when I got to the window what I ordered, then still got my order wrong! I was omw to work and this whole order was just a mess! I will never come to this location again! ZERO STARS!!!
The Avo Turkey is a big "nothing burger "It literally tastes like nothing! So I picked it apart and my conclusion is you have to stop using these low quality foods. The only thing I enjoyed was the bottled water...
The potbelly’s in homewood is very professional I had the pleasure of receiving my food from one of the managers named Rickey he was very polite and
One of the staff members there has trouble understanding what is worth it. But for 99% of the time they have been respectful and that's a big deal.
Reserviere jetzt einen Tisch
It was reasonably good food and the price was okay. A decently run chain.
It lacks 5 stars only because a few times, they screwed up the order.
