A few days ago, we ordered four sundaes, but they were not prepared correctly. They were not filled properly, and three of them had brownies when we only ordered one. However, today, we were pleased to find all four sundaes were generously filled with ice cream, whipped cream, and chocolate sauce, which was missing from our previous order. We visit this store at least twice a week, and we usually find the quality to be excellent. However, the consistency of individual sundaes and their toppings seems to vary. It often feels like there isn’t a standard way or recipe for preparing them—sometimes a scoop of peanut butter is just thrown on top, or the chocolate sauce is accompanied by scattered...
