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"Waiter never checked on our party of 7. No drink refills and food took OVER an hour."
Telefon: +12147205249
Adresse: 1717 N Akard St, Dallas, United States Of America, Dallas/Ft Worth AP
Reservierung, buchen
Stadt: Dallas/Ft Worth AP
Webseite: http://www.pyramidrestaurant.com/
Montag: 16:00-23:00
Dienstag: 16:00-23:00
Mittwoch: 16:00-23:00
Donnerstag: 16:00-23:00
Freitag: 16:00-00:00
Samstag: 14:00-00:00
Sonntag: 14:00-23:00
Gerichte: 10
Kategorien: 5
Bewertungen: 1140
We ate their two mornings in a row as we were staying at the hotel. The first day, the hostess did not seem to care anyone was waiting and when she finally came to the front told us it would be 10 minutes notwithstanding there were many open tables. No big deal though as we did sit in the 10 minutes. The avocado toast was excellent but for $22.00 i would have expected a whole piece of toast; it was served with half. More of a snack than breakfast. My wife had the salmon which was very good. Total for breakfast, with coffee, tax and tip was $75,00. The second day, I made a reservation for breakfast. As we were waiting to be seated, four people got up from their table to leave and said, Good l...
The food was very good. The atmosphere was nice as the had a soft guitar playing old standards in the background. If it was based on those two things I would be back for sure. However, the service was terrible. It was Mother’s Day Bruch and we felt like we were being rushed out of there the entire time, which we found odd since we didn’t have a particularly late seating time for brunch, and the restaurant’s tables were mostly empty. The server was attentive enough, since there was nobody there, however she did things you don’t expect at a restaurant at that price range, like bring our appetizer at the same time as our soup and salads then bringing our entrees literally 30 seconds after our s...
We went for Christmas brunch 2023. We've been to the Fairmont Christmas brunch several times, but this year was disappointing. The menu was EXTREMELY limited and the food was just decent. Omelets are a staple at brunch. However, they didn't offer any omelets on the limited menu (What brunch doesn't have omelet? . The cut of beef they served for the prime rib was subpar. The French toast was good, however. We hadn't been since pre-covid, and I would presume others have been disappointed with Pyramid's Christmas brunch, as the restaurant was nearly empty (they used to have a good crowd . The saving grace was the service. Our servers, Elvira and Edith, were more than friendly and very attentive...
Frankly, we were disappointed with our experience at Pyramid Restaurant at the Fairmont Hotel. The waiter seemed to be new and inexperienced. We waited nearly 15 minutes to get served then he messed up my wife’s order (brought her oatmeal when she had ordered omelette). My Eggs Benedict with Texas crawfish were way overcooked! The crawfish were ok. The mimosa bar was good. The price were not outrages, but the brunch choices were somewhat limited and the poor service botched order lowered the value significantly. Maybe their lunch or dinner services are better, but the Easter Brunch left a lot to de desired. One positive was the piano player! Reserviere jetzt einen Tisch
I had driven across town with the impression my reservation meant the actual restaurant would be open since it stated it was however when I arrived only the hotel bar was open and wasn’t offering food. It’s a shame but perhaps updating dining hours would help.
I will never stay at the Fairmont again  nor will I ever eat at the pyramid restaurant again. The service was the worst. I have experienced in years. 
Our family had an amazing time dining at the Pyramid Room for Thanksgiving. We will definitely be back for the exemplary service, food and atmosphere.
Lots of drink options, great cocktails and food. nice location in downtown with very friendly staff. They have HAPPY HOURS 4pm to 6pm Reserviere jetzt einen Tisch
Amazing experience for my husbands birthday’. The manager and service was incredible!
Waiter never checked on our party of 7. No drink refills and food took OVER an hour.
