*I wish there was a way to give negative Stars* if you want to be treated with ill mannered and miss treating staffs, you are welcome at this location. There have been some locations where I did not enjoy food as much as I should have but, I have considered that anomaly and let it pass. But today what my wife experienced at this 12 Mile Farmington location was something that made me feel that Qdoba employees crossed a line. Today around 12:15 when my wife approached the counter, she was laughed at, and was not treated properly. She had few requests in her order which was not treated with well manners. And at the end she was yelled at and the cashier did throw the meal that he prepared for he...
Walked in and the little girl in the Eastern hoodie working said online orders only. So we went to the car and it took us 20 minutes to put in our order for it to tell us they are no longer accepting online orders. Meanwhile there are people inside placing their orders at the counter. She told us she couldn?t take our order and we have to place online and she doesn?t care if it?s not working. She only didn?t want to take our order because she was racist. Other people the same race as her that were walking in she had no problem taking their order. She was on FaceTime with her friends while working and none of the food was in the warmer it was just sitting out cold.
Scheduled for an online pickup 20 minutes before I was supposed to be here to pick it up. Get here and it 's not ready yet. It 's fine I can wait. So I just sat down at a table to wait. The whole restaurant was dirty and gross. And the gentleman behind the counter has been non stop complaining loudly in front of customers. Complaining about people making online orders. Saying that he 's not gonna do this on his own that he 's going to walk out. Had stopped twice now to go and what I assume is lock the door so more customers cannot get in. Extremely unprofessional for someone dealing in the service industry.
I came to Qdoba today and upon entering I waited about 15 minutes before being serviced, but there were 3 other people waiting as well in front of me. Other than the line moving slow, I had a good experience overall. The manager on duty was doing a great job training the new hire while also trying to tend to the guests in the front. I tried the impossible meat today and it was actually better than expected. Thanks for a decent experience.
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This qdoba has messed up our online order a few times. Picked up our order with our name on it, and it had 2/3 items we ordered, but the 3rd was someone else?s food with their name on it. We didn?t realize this until we got home since it was closed in the bag. I tried calling numerous times no one answers the phones. Not happy with not being able to resolve this issue without driving 15 mins back to Qdoba.
Good Food and it's never really a line when I go in there, However they do seem short staff like 2 people working so it takes them too long. I Missed my 30 minute break being in there so long! There was no line and the Person was doing orders from an app. Only 2 people working: this place has went down so bad. I may not return to this location. And they run out of items fast and don?t replace them.
Service was Absoloutly horrible. Place was a complete mess. Wouldn?t trust the hygiene standards to be honest. Seems to be run by younger high school kids. But they need to get it together. One of the staff was being rude to the other worker who was doing all the work and she told me to just get me out of here ???????????? girl I know work sucks but have some respect for your customers
Went in at 8:45 pm which was more than an hour from closing (10pm) and there were no Fajitas left for me to put in the bowl. I still took with rest of the available ingredients and realized at home the rice was half cooked and raw ! Really bad at taste and low quality food at this location! Management needs to do something about this? Not going to return to this location again!
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The staff lacks professionalism and fails to greet customers. The food is not fresh and has been left out for extended periods.
This location is decent; the service isn't the best, but it's not the worst either.
