In the end, they hesitantly agreed to provide honey, but only after deciding to charge me $1 for it, which is not part of their regular menu or policy. This is definitely something I need to bring up with upper management, and I have the receipt to back it up. You could sense that he was offended, and the entire team seemed to take it personally. They seemed more concerned with simply getting through their tasks rather than offering quality service, likely due to their pride.
This experience highlights why larger companies like Starbucks often excel compared to smaller establishments; they truly understand the value of customer service. I can only speculate how long these smaller restaurant...
I visit Real Fruit Bubble Tea at Garden State Plaza regularly since I work in the mall and stop by at least twice a week. I usually order a strawberry banana smoothie, but during my last visit, the young woman who took my order was very rude. After I handed her $10, she aggressively threw my change onto the counter, causing all the coins to scatter. She didn’t help me pick them up or apologize. When I asked if there was a problem, she remained silent. I asked another employee for the manager, only to be told that the rude woman was the manager herself. As a manager in this mall, I understand the importance of good customer service, and I was deeply disappointed. The menu and quality at Real...
I wasn't pleased with the dish I initially received, and I felt hesitant to ask for a replacement. However, when I did, the staff was incredibly kind. The new dish they provided was absolutely delicious! The customer service was excellent, the drinks were great, and overall, it was a fantastic experience!
Best Smoothie spot I know!!! The Mangos are the best, you can tell they are fresh and sliced on the morning of! You want fresh and delicious, try it for yourself, you won’t be disappointed!!!
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I truly appreciate that this is the only place nearby where I can enjoy a mix of fresh fruit juices late at night. Their drinks are not only refreshing but also incredibly delicious!
Every time I come here I am NOT disappointed. Their smoothies are so good and taste so fresh. If you are a smoothie person this is the place for you. And if you’re not, now you are?
Wonderful staff. Went above and beyond to make a relatives final wish for a Pina colada perfect. Absolutely delicious and staff was kind hearted.
AMAZING SERVICE... the staff is friendly and outgoing... and the drinks are to die for....try the banana mango smoothie
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Real Fruit Bubble Tea stands out as the best spot in this mall! The mango diamond slush is incredibly tasty!
I truly enjoyed the cappuccino with boba—it was amazingly delicious! I highly recommend giving it a try.
