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"Absolutely delicious! The food is always fresh, the restaurant is clean, and the service is attentive! Yummy pupusas"
Telefon: +16267917378
Adresse: 1306 North Lake Avenue Pasadena, CA 91104, United States
Stadt: Pasadena
Montag: 10:00-21:00
Dienstag: 10:00-21:00
Mittwoch: 10:00-21:00
Donnerstag: 10:00-21:00
Freitag: 10:00-22:00
Samstag: 10:00-22:00
Sonntag: 10:00-21:00
Gerichte: 10
Kategorien: 5
Bewertungen: 908
The food is great! BUT the service is terrible, you can wait a long time in the back (where their station is) to be seated (because I have done so in the past) and they will just walk past you like you don’t exist till you mention it. They didn’t even ask me what I needed help with even though I have been waiting for a good 10 minutes. These people seated these men before I, only because they have a sign in the front that says “please wait to be seated” when in the past they wouldn’t even acknowledge you if you did waited right in the front till you walk to where their station is. They offered me a seat by THE BATHROOM. Nobody wants to eat their food by the restroom. They didn’t even accommo...
They denied me service because my service dog according to the ADA they can not required to show a paper work or the stratification and they can no deny service. First time it happens on a place I go they need their workers to be better informed, I'LL NEVER GO BACK TO THIS RESTAURANT. If a customer comes into your restaurant, can you ask for proof of a service dog? The answer is no. Neither you nor your staff can ask a disabled customer to show you their service animal’s certification. The ADA does not require an animal to be officially certified to be considered a service animal as long as they can perform the tasks a disabled person needs.
The restaurant was nice The food was good just a little bit greasy. But the waitress could have been a little nicer or attentive. She just took our order and served the food and that was it. Not even to say is everything ok or would you like a refill. To the owner your waitress needs to be nicer we are spending more than 50 bucks to order a meal its not a free meal so we expect just respectful decent service. I might return.
Had dinner tonight, and it was fantastic! I have seen reviews on the service, and how it's slow or bad....I didn't notice bad service. I did have great company, so maybe I was focused on the fun conversation, while waiting for this great food to be prepared. This is a great place, but definitely plan on not rushing yourself for dinner...enjoy your company, you will enjoy the food.
The taste of the food overall is good and authentic! Only thing, lately some of the food is a bit too salty. Also be prepared to wait a while for the food as they are made to order. Some of the wait staff is lacking customers service skills. It can be improved.
My neighbors took my wife and I to this Salvadoran restaurant for pupusas. They are el Salvadoran. I was amazed with the flavor. The food was top-notch.I would go back in a heartbeat. worth it, very good food. A+ across the board.
Based solely on the time it takes to order and get your food, including chicken noodle soup and pupusas, order ahead and take it to go. Slow AF. Been waiting for 30+mins.
Ordered a pupusa loca and some yucca and chicharrones fritos with an ensalada drink. Food came out fast, and the server was very attentive. The food was very delicious!
Probably the best pupusas you can get for miles, in a cozy atmosphere with friendly service. Try the Salvadoran horchata and the plantain empanadas too!
Absolutely delicious! The food is always fresh, the restaurant is clean, and the service is attentive! Yummy pupusas
