I went and joined last week because they are having an eight dollar membership special and I wanted to see what the hype was about, Got in line for about a half an hour while people made their returns as the membership line and return line are the same.. so I grab a few items and go to the self check out where one of my items rung up incorrectly.. When I called it to the attention of the associate she did not understand because she only spoke Spanish.. her and another associate began speaking Spanish to each other then the other one told me it's not those grapes it's cotton candy grapes that you have, I said well these were the only green grapes under the sign.. they just said no no and walk...
This is a rating for the bakery. If I could give negative stars I would. Why is it every time I place an order 24hrs in advance they tell me I can't. Then I have to argue with them and explain that their POLICY states 24hr advance needed and I'm there literally 30hrs before I need the dam cake. My order in February that I had to argue with them about, magically disappeared the morning of pickup even though I had a missed call from them. I go in today more than 24hrs and the lady tells me there's no bread to make the cake? Wth does that even mean? If you're too lazy to make cakes for Saturday pickup just say that! And put out ENGLISH forms not everyone speaks Spanish, and then the employees g...
The services here at Sam's Club SG, was wonderful easy to get in and out. I had a low tire that needed to be fix and Alan the young man took care of tire. (Free of charge) I tried to give Alan a tip, he would not accept it, because! Sam's Club policy!! employee can not accept tips..... in my up bringing we was tough to acknowledge when someone do good by you. Every time I come to Sam's Club I get great service. The service department is a hard working department and the employee should be acknowledged. To keep good employee! Owners should allow them to be tip if offered God bless Brookie
I'm giving this store 5 because inside was clean found what I was going for quick best thing was since I'm handicapped at the moment from my foot and hand I had a nice Gentleman by the name of Manuel Aguilar and I got his name thanks to my wife . Well this young man came from behind with an electric wheelchair and just gave it to me so I would go out of my way to look for one thanks young man not only was he kind but also good since of humor.
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He then told me he could offer an alternative design, and I agreed. However, when I arrived, the cake decorator, along with another employee, seemed unwilling to help. The team lead was nowhere to be found. Please do yourself a favor and avoid relying on this bakery team for your special occasions.
Overall Impression: This Sam's Club is relatively small and does not have a gas station. The range of merchandise is very limited, and the store lacks cleanliness and organization. Customer service is average at best, making for an overall underwhelming experience.
I was very disappointed with the bakery department. I placed an order for a specific cake three weeks in advance, and they called me just one day before my party to cancel it, citing a shortage of ingredients. Unacceptable.
La tienda tiene mejor surtido y disponibilidad para pagar rápidamente ... gracias una ubicación muy ascecibke
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The lady at the door was very rude to my mother saying she couldn't go in cause she said she's not a senior
nice and clean, found what i was looking for
