I had come to Samurai a few times before the pandemic and it was a great experience. I wanted to try again since I had time and wanted to have great food and experience. Man, I was wrong! When I came to the restaurant, it was about 6:00 and it wasn't busy. I give him two stars because the food was good. When we entered, it seemed like there was a waitress who is inexperienced or new. She sat me and my wife downstairs and then we asked after her drink menu she said they had Saki or beer. I asked her if she was still making cocktails and she informed me that they didn't do that anymore. This waitress was rude when she said it. We told her we were stuck with water and she left. It took 15 minut...
RESPONSE TO THE RESTAURANT OWNER: 1. THIS IS FACT: we ordered their most popular foods taking them 1.5 hrs to complete. So simply don't come if you want their most popular food. 2. THIS IS FACT: We said we wouldn't pay until the chef apologized for his rude yelling behavior. Actually, we didn't hear any apology in the end but we still paid them. Also, we didn't yell at all, and we just communicated to request for a reasonable discount due to the unacceptable 1.5 hr wait time. 3. THIS IS FACT: Tell me where asian hate showed up in my comment, so ridiculous. LMAO. Original comment: I would put ZERO star if google allows. Really bad experience. We have been waiting 1.5 hrs for our food. The wai...
We've been here several times and have always had good food and good service . I only gave it a 3star due to the curbside appeal. Awful ! If this was my restaurant I'd clean up that entry . That broken yellow bucket of trash has been there since I've been going there which has been three years ! It just bugs me to think they can't spend a couple minutes to clean up the planter bed and a few bucks to put some plants in instead of all those weeds !! Also , they've had dirty sand bags right by the front door that aren't needed everyday . It's just laziness to not clean up and take pride in your restaurant.
FAIL..... ouch. Went on a busy night, they had one adult waitress the rest were kids who had no idea what was going on. Needless to say it was a disaster, waited 45 min for anything to come out and ended up going to the bar myself to get drinks. Looked around the restaurant and everyone was not happy. All this continued so we went elsewhere. Someone trying to cut corners by having cheap labor from inexperienced kid staff. Shameful! Go to OFF THE HOOK SUSHI right up the street. Great vibe and adult staff service and food.
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Chef embarrassed a patron about a month or so ago because apparently the patron didn't tip the waiting staff. That patron was spending over $100 literally every week, but still the Chef thought it wise to call him out because apparently spending over $400 a month at their business wasn't enough for him. How about instead of ridiculing the customers that keep your business afloat, you instead just pay your staff a livable wage so they don't have to go begging tips from patrons?
This Sushi place is a Gem! Luis and Isiah were the perfect host! They served the most delectable food! The uni was very good as well as the rest off the dishes that was served. The service is absolutely impeccable Must try!
I have been going here for 10 years. I cannot believe the soft shell crab roll was over $13.00 and was only 5 pieces and no claws at the ends. I am so disappointed, how chintzy!!!!! Alena Steiner
Went in one cold evening. Delicious food, so very, very fresh! Loved the interior fire pit. Sushi always adds up, especially when my grandson ordered four orders of octopus. Will go back!
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The food was good. We had a issue with our offer, and to their credit, they provided a discount and free dessert for the kids without my having to ask.
Been coming here everytime I am in Tahoe and I love it!! A break from burgers and pizza! Food is amazing and so is the staff.
