Seehotel Kastanienbaum

we were 4 adults who travel together for 18 days thru north Italy and lucern. this was a few days of relaxing loneliness before the city lucern. the personal is amazing. friendly, professional and ready, as good as they can. we have traveled 6 hours with the car of bozen through the stelvio pass. at our arrival we were looking forward to a bottle of wine and some cheese and bread before dinner. if they wanted to buy brot from the restaurant, they informed us that they had no, but would bake us a fresh bread that could be picked up in ten minutes. really welcome! we went into our rooms. the carpets in the fluren and the coat were stained. the carpet in our rooms, more. no air conditioning and...

• Nützlich
• Nicht nützlich
• Antworten

we have here 2 years in succession vacation and we love the location and the entire atmosphere. the rooms are in order, a little dated now and needs updating e.g. of pain. comfortable, but without air conditioning, the nights can be hard. the breakfast is great, only the coffee machine is annoying, as the waiting times can be too long. service overall good, my wife has a complementary desert sign to birthday. the hotel is all about the location. we love the view of the lake: from the room balcony of the terrace at the breakfast and dinner of the loungers at the private beach now we come to the dings that make this an excellent hotel: although there is a free minibar, the filling is slow and...

• Nützlich
• Nicht nützlich
• Antworten

My husband and I stayed here as the last stop of a Winter European Holiday. Apparently this hotel has recently changed hands and under new management. I don't know what it was like before, but it is absolutely charming! The front desk staff is so...friendly. The kind of staff that remembers who you are, uses your name, and makes your stay feel very personal. The hotel has an adorable boutique Swiss feel with eclectic, yet historic decor. The room was spacious, the beds were comfortable, and you gotta love the inroom espresso machine. The view of the lake is gorgeous and there are cute little cabins that you can reserve on the lake surrounding a firepit for wine or a meal. We didn't eat, but...

• Nützlich
• Nicht nützlich
• Antworten

every summer for the last 3 years we hope that this restaurant finally understands that the service is an essential part of the success in the restaurant business. again we were disappointed. this time we left without eating or drinking because we were ignored after...25 minutes, had no other choice but to go. during this time I watched a woman who tried to take as many accusations as possible, two people who carry food and a woman looked like the manager) chit chat and clearing tables. Apart from us came 4 other tables and got no service. Seriously, go there to see that. pay more than it is worth. but don't go there to feel like a hospitable or appreciate that it tries to support this busin...

• Nützlich
• Nicht nützlich
• Antworten

I had the opportunity to stay in this hotel for a weekend. I was pleasantly surprised with the overall look and the feeling of the hotel and the location along the luzernsee. I recommend to take a boat trip from lucerene to kastanienbaum see hotel as there is a harbour right in front of the hotel. they can better appreciate the beautiful mountain landscape and the lush seascape they visit. in the arrival the team at the reception was very helpful, rooms and facilities clean and terrace view made our day. In general, however, I would suggest that I say goodbye to dinner sooner than later.

• Nützlich
• Nicht nützlich
• Antworten