We use the Hungry horse in chippenham rowden arms) and we are always more than satisfied with it so was extreme disappointed with todays outcome It was a leaving meal for one of our members of to the navy , hardly worth the £100 for 4 of us Upon entry was told the kitchen was closed at 6’oclock when we had a online booking which doesn’t mention this at all) at 6 we then ordered starters and mains together via app and after we were finishing our starters they took some of our empty plates away whilst some family was still eating and immediately brought mains out. there was no garlic on the ciabatta with mac n cheese , the burger and chicken was dry, mushrooms were old and dry on the starter a...
We have been loyal customers of this restaurant since 2020, but unfortunately, we will not be returning. Despite initially enjoying our experiences and leaving positive reviews, our recent visits have been disappointing, culminating in a particularly bad experience today. The food was undercooked, including a steak that was so raw it had to be mopped up on the plate. The onion rings were doughy, the burger was lackluster, and there was hardly any salad or garnish accompanying our dishes. The portions seemed smaller, and even the Guinness we ordered was served an inch short. The service was lacking, with only Lau being consistently polite and attentive. One young woman was particularly unwelc...
Travelled 20miles for my Husbands birthday was looking forward to the cluck and cheese sharer but they didn't have that, so ordered fish and chips to be told they didn't have any fish. I had the tandoori chicken on peppers with a herb,chilli and spring onion salad but got given a pile of lettuce with a sauce on it. Desert ordered the horseshoe doughnut with Strawberries, ice cream and cream. When it arrived I was told I had an extra scoop of ice cream as no Strawberries wasn't given the choice to change my mind. We couldn't fault the staff as they were polite and helpful. We could of understood if busy but only about 3 tables. Disappointed as used before and been really happy but a long way...
This was one of our many amazing visits at this pub, they’ve all been more than perfect but this one was extraordinary, me and my family (8 of us) had a table booked this evening, one of the staff welcomed and directed us to our table, the food came extremely quick which was not expected as the pub was absolutely full. We were also celebrating one of our child’s birthday which the staff brought out the cake after finishing our mains (as we requested) and also sang happy birthday with us which put a smile on my son’s face! We highly recommend this pub it’s honestly wonderful and very welcoming, 10/10!!
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We have been regular patrons of this restaurant and have always enjoyed the food and friendly staff. However, our recent experience was disappointing. Despite checking the website for their opening hours, we arrived to find the pub closed with a notice stating new hours. This resulted in wasted time and a long journey. It's important for the website to be kept updated to avoid such disappointments. We will not be returning, which is unfortunate as we have been let down. Extremely disappointed.
I just wanted to say that we had a wonderful time at dinner for my daughter's birthday tonight. It was her choice to go to this restaurant, and we love it here because the food is always great and the service is fantastic! Even though the restaurant was busy and short-staffed, the food was still excellent and we didn't have to wait long. The service was amazing, and they even made her birthday extra special by bringing her dessert with a candle in it!
A massive thank you to the dedicated team at this restaurant. I am aware of recruitment issues, but this does not prevent the staff from being friendly, attentive helpful. The food today was delicious! Couldn't fault it. The special plates are £10 on a Saturday, which is great value. Tasted Sea Bass for the first time today it was cooked really well was very tasty. Look forward to visiting again soon.
We have been going to this restaurant for many years and tonight the service and quality of the food was absolutely some of the dishes was served cold and had to send back went to this restaurant for my daughter’s birthday and so disappointed with the food and service we received tonight
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Absolutely awesome restaurant/pub, Big shout out to Dan and Lau, fab food and brilliant service, Really friendly staff, Deffo recommend here for a bite to eat and a drink, You will not be disappointed!
Friendly staff, lots of options at good prices too. If your not expecting Micheline star food you'll love it.
