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"DC was a great waiter and made my experience very pleasent"
Telefon: +15137775360
Adresse: 9484 Civic Centre Blvd, West Chester, 45069-7144, United States Of America
Reservierung, buchen
Stadt: West Chester
Webseite: https://locations.smokeybones.com/oh/westchester/9484-civic-centere-blvd/
Montag: 11:00-01:00
Dienstag: 11:00-01:00
Mittwoch: 11:00-01:00
Donnerstag: 11:00-01:00
Freitag: 11:00-01:00
Samstag: 11:00-01:00
Sonntag: 11:00-01:00
Gerichte: 5
Kategorien: 5
Bewertungen: 14576
Hostess was terrible, zero customer service skill, kitchen and dining room were in total disarray, all empty tables were dirty, 25% were empty, we waited 30 minds for a clean table. Once seated or service was excellent and the food good, $125 bill for 2 of us Update 7-20-24 dine in Couldn't be seated as half the dining room was not being used and the half that was had half customers and half dirty tables, the hostess seems to be having trouble with seating people and appears very confused, reminds me of last time , this location appears to lack proper supervision management . Cooperate should really spend more time down here as this could be an amazing location and not just busy due to its l...
The food is generally good. So is the atmosphere. Service, in my opinion, seems to depend on which crew is on. My recent trip was to order carryout. It took a few minutes of me standing at the register neat the main entrance, watching servers avoid eye contact before someone asked if I needed to be seated. When I said I wanted to place a carryout order, the reply informed me I needed to place the order at the bar, as the register where I stood was not being manned. A sign stating just that would have saved me from feeling ignored. As it was, that put me off. At least my order was ready in very good time. My prior visit for carryout was a much better experience. I left a tip on that visit.
Great food!! Enjoyed every moment! My sever Makenzie was amazing, very attentive, kind and helpful made my experience here that much more enjoyable!! I highly recommend coming!!!
My server McKenzie was one of the best server you guys have she was so nice and so kind and very respectful and helpful I will recommend her every time I come here Reserviere jetzt einen Tisch
Mackenzie was an attentive and excellent server! I had several questions and she answered all of them. The food was delicious as well! Definitely recommend
It has been a while since we've been here. The food was soo much improved! We will be back for sure. So glad they've gotten back on track!
Our server Mia was amazing and the food was great! We will definitely be returning
Great experience, good and service. Ask for Mia . She took great care of us! Reserviere jetzt einen Tisch
Mia was great and very attentive to our needs! West Chester location
DC was a great waiter and made my experience very pleasent
