Soulmans Sulphur Springs Bbq

We went last night 8/5/23 we were greeted by a young man, I explained to the girl at the meat “this is our 1st visit” she stud there waiting for us to read the menu, and decide…. Never asked do u have any questions, I was trying to explain to my 85 yr old parents the menu. Finally decided she said rudely. I just want to know the meat. Well my dad gave her is whole menu and she snapped at him,. So we went through with her 4 time with different meats, rude, disrespectful, and flat out mean. The young man was trying to help us she cut him off and corrected him “we can’t do that” loudly…… food was good but I will not ever come back with that at the front of the line!

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Soulmans is our favorite BBQ, but, probably our last trip to Soulmans in Sulphur Springs. Nothing was hot,and I do mean nothing. The bread was stale, spicy potatoes baked potato were warm, pinto beans were borderline cold. When we went to get ice cream cones, they were out of cones when I requested they get more, it took them over 5 minutes I'm not sure how much longer because we got tired of waiting left. This has happened the past 2 times, so needless to say we won't be back. We wish you the best in the future.

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By far the worst Brisket and Pulled Pork I have ever ate. The Lady carving the meats took all of the bark from the brisket and pulled 80% fat to serve from the pork. The toast was over buttered and only toasted on 1 side. The Mac and Cheese noodles was undercooked to the point that the noodles were still crunchy. I 100% Do Not Recommend at all! Changing to a 3 star due to quickness of response try to correct a wrong.

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We had a great evening meal! We were greeted cheerfully and given exceptional service with smiles and enthusiasm ? we will definitely make our way back here. The 3 young men working here were so very helpful and patient! Thank you for a great meal and great service!!Kids got a kick out of the free ice cream cones and ringing the bell on the way out! Best service today!

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Really good meat options. Everything is really clean. Thanks everyoneFood: 5/5

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