Compared to other fast, casual restaurants this original St. Louis Bread Company (in other cities called Panera) still has reliable soups, salads, and sandwiches and good beverages like iced tea coffee. However, it is probably HALF as good as it was 5 or 10 years ago. The automated ordering system takes too long and can be odd to navigate. The food quality preparation seems blah, and the staff was disinterested. I could not get the person who was preparing my food to answer a simple question. The complete self-service from ordering through clearing out your own dishes and trash items makes it more like a McDonald’s than fast casual. Food prices represent the fact that they are quality ingred...
I had a really unpleasant experience at the restaurant on Wednesday, November 9th, 2022, due to a staff member named Valeria (who has red hair). She was extremely disrespectful and rude, even yelling at me because she prepared my drink incorrectly. It was upsetting to witness her cursing at me behind the cooking area while the café was packed with people. My daughter was terrified and in tears, worried that something bad would happen. I am deeply disappointed with the service I received. While Sheri was kind, I believe she should have managed the situation better by sending Valeria home to address her disrespectful behavior. As a loyal customer who buys Panera for lunch every day, it hurts t...
About 1:15pm I was in buying a muffin and had a very customer friendly man waiting on me. Twice during service individuals were trying to pull him away and when I walked in another women employee was yelling at him in public! Very unprofessional!! While hewas waiting on me I heard cursing and a lot of yelling coming from the back room, again unprofessional!! It was so load theyoung customer being waited on next to me gave me a look showing how uncomfortable she was with all the screening going on.Please check the camera?s and hopefully the have the sound! Pumpkin muffin was great but this location needs new strongmanagement!
Came in on a Monday morning to get a pastry before work. I waited 20 minutes, and left with nothing. There’s no one working the counter. You have to order using a tablet. If you ask anyone for their attention or help, they are put out by it. I ordered a soufflé, which sits right out with all the other baked goods. I waited 20 minutes until I was texted that my order was ready. I had to flag down three people to find my order. And then they told me it wasn’t actually ready and I’d have to wait another 15 minutes. For a pastry that I should’ve walked out with in under five minutes. Not going back to this location.
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**Takeout Review**
**Meal Type:** Dinner
**Price per Person:** $10–20
I recently ordered dinner for takeout, and I was pleasantly surprised by the experience! The meal was not only delicious but also very affordable, with prices ranging from $10 to $20 per person. The portion sizes were generous, and everything was nicely packaged for transport. I appreciated the variety on the menu, and I found plenty of options to choose from. The flavors were rich and satisfying, making for a delightful evening meal at home. Overall, I highly recommend this place for a quick and tasty dinner!
**Vegetarian Options:** The restaurant offers a wide variety of vegetarian dishes, including main courses and side options.
**Parking:** There is free parking available directly in front of the restaurant, though some spaces are designated for pickup orders.
**Kid-Friendliness:** While the ambiance may be a bit noisy, children are welcome, and there is a special menu just for them.
**Wheelchair Accessibility:** The establishment provides seating that accommodates wheelchair users, and the entrance is easily accessible.
**Service:** Dine-in service is available for guests.
Panera is a coffee and bread place. The coffee is horrible. It is either (a) out or (b) horrible or both. The food is so so; but when we arrived at 2pm, the tables needed to be wiped off. There was coffee spilled all around the dispensers, and the place just looked generally messy. On the other hand, our order-taker was quite pleasant, and she's been busy stacking dishes, removing dishes, and exhibiting qualities of a great employee. Service: Dine in
Now, a year later, things have only gotten worse. How is it possible for them to consistently run out of basic items? Today, they were out of baguettes and bread bowls. It's astonishing that a place called Bread Co can run out of bread!
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I visited for lunch and the place was quite busy. My order was accurate. It seems like a great spot to enjoy a fall evening, as it features a fireplace and offers WiFi.
I waited 15 minutes just to pick up a Cobb salad for my mom. When she opened it, I was really disappointed to find that there was no chicken on it at all.
