The line was quite chaotic! It wasn't long, but it barely moved! It felt incredibly slow, and people were actually driving away. The person taking my order was a bit curt when I tried to order a cake pop. He told me they haven't had any for a long time, yet it's still listed as a menu item. The menu seems to have been recently updated, as it’s dated November 13th and features Christmas items. I was also disappointed with the minimal amount of whipped cream on my drink, although it was mixed properly. Additionally, I had to specifically ask for a straw for my Frappuccino, which doesn’t have a sippy lid. There were no signs indicating that straws are only provided upon request.
I was quite disappointed with the service and quality of my drink at this Starbucks. I ordered a medium iced coffee with cream and half the ice, no sweetener, but the barista made it wrong by adding too much cream and too little coffee, resulting in a drink that was mostly cream and ice. When I expressed my dissatisfaction, the barista didn’t seem to acknowledge my concerns. I ended up drinking something I didn’t enjoy while the barista and coworkers talked among themselves. Although the recent store renovations have enhanced its look, the service still needs improvement.
The barista who helped me at the drive-thru, I believe his name is Jordan, was exactly the bright spot I needed today. I visit this Starbucks often to treat myself, and whenever he's working the drive-thru, he's always so kind and welcoming. He might not realize how amazing his energy is and how uplifting it can be. I was going through a rough week, but his smile, efficiency, and cheerful attitude made all the difference. Thank you! I hope I got his name right because he truly deserves all the best. You have a real gem in him—make sure to keep him around!
I usually stop by this restaurant early in the mornings and the staff is fantastic and very friendly. They are always quick and accurate with my orders. The only reason I am giving it three stars is because when I visited today, there was a barista there at noon who seemed very unpleasant. Not only did she make the experience uncomfortable for customers, but also for her coworkers. She also consistently got names wrong. It was not the usual excellent service that I am used to.
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The staff here are extremely friendly and helpful. I had some questions about making cold brew at home, and they provided great guidance on the best roast and grind preferences. Here’s a photo of my cold brew setup right after I filled it up, before putting it in the fridge!
This Starbucks is my daily stop on the way to work. The staff is amazing—they remember me by name and always recognize their regulars. As a former server, I truly value that personal attention.
I placed an online order, and it was still fresh when I picked it up! Great job! The grab-and-go service was incredibly quick, and I love it!
Great location with delicious food and drinks, plus friendly staff. They always give my dog a warm welcome! Food: 5/5
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I didn't realize, but Dieucks puts less espresso in their Americano compared to Caribou. Food: 4/5.
Good location, good food and drinks, and friendly staff. They love to give my dog a puppachino!
