"Today is my birthday, and I wasn’t quite sure how I wanted to celebrate with a drink. Then Jonathan appeared and introduced me to the most incredible drink! I truly appreciate your patience, and happy early birthday to you as well!"
The service was good, and Amy was very friendly. The staff was quick to bring me my order of four drinks; however, I found a hair in my hot drink. When I removed the lid to add sugar and started to stir, I noticed a blonde/brown hair stuck to the straw. Since I have pink hair and my mom and sister (who were with me) have black and purple hair, I know it didn't belong to us. Unfortunately, I couldn't return the drink because I had to go to work, but I noticed that neither of the girls had their hair tied back, which is a significant issue!
The service was good, Amy was very nice and the girls there was quick to get me my order of four drinks BUT my hot drink had a hair in it. I took the lid off and poured the sugar in and started to stir my drink but when I pulled the straw out there was ablonde/brown hair when I have pink hair and my mom and sister (who were with me) they have black and purple hair so I know it?snot ours. I was not able to return because I had to go to work but neither one of those girls had their hair tied which is a BIGproblem!
I absolutely love this location because of the incredible staff. They are really helpful and do everything they can to assist you. I ordered my coffee through the app, but since it was a rainy day, I got caught in traffic and my coffee ended up watered down. I didn’t realize they make the coffee right after you place the order, and they kindly explained that to me. They even replaced my coffee with a fresh one, which I really appreciated. Good customer service is always welcome these days—thank you so much!
We made a stop here while returning home from Atlanta, and we were impressed by how clean and modern the coffee shop was. Its location is quite convenient, just under a mile from I-85. The drive-thru was busy, and there was also a spacious outdoor seating area. Inside, there were ample tables and chairs. The bathrooms, which are often a good reflection of a restaurant's quality, were well-kept. The service we received was friendly, and the food and beverage selections met the typical Starbucks standards.
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I always order my items double toasted, but instead of receiving what I paid for, I often get something else entirely. When I brought this to the attention of the management, the response was dismissive—a half-hearted "my bad" without any offer to rectify the situation. This condescending attitude has been consistent with my past experiences.
I urge the management to consider diversifying their team. As a Black woman, I believe I deserve fair customer service.
I ordered a sugar-free drink due to health issues, but somehow received a regular sugary drink instead. I drove back to explain the mix-up, and the staff handed me the exact same sugary drink again. I have a sugar-free latte every day, so I know exactly how it should taste. I will never return to this location; this is not only dangerous but also incredibly rude. Remaking my coffee would have taken just a moment.
I visited the drive-thru on August 30, 2022, at 8:59 PM, and the employee made my drink in the wrong size. I left the drive-thru but quickly returned to the window in under 20 seconds. However, the employee refused to remake my drink in the correct size and was extremely rude, telling me they were closed.
I was in drive-through 08/30/2022 at 8:59 employee make the wrong size drink I left out of drive-through and immediately came back around in to drive through back at the window in less than 20 seconds. Employee refused remake my correct size drink andtold me there was closed and she was very very rude.
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I’ve always enjoyed Starbucks, but I really wish they would improve their hours. They tend to close quite early. While this might be an issue with staff availability, I think considering unionization could be beneficial. I hope they would be more open to that idea.
Today is my birthday, and I wasn’t quite sure how I wanted to celebrate with a drink. Then Jonathan appeared and introduced me to the most incredible drink! I truly appreciate your patience, and happy early birthday to you as well!
Sandwich-Mittagessen Mit Doppelt Geräuchertem Hühnchen Und Speck
Würzige Chorizo, Monterey Jack Egg Frühstückssandwich
Spinat, Feta-Käfigfreies Eiweiß-Frühstücks-Wrap
Sous Vide Egg Bites: Hähnchen-Chorizo-Tortilla
Sous Vide Egg Bites: Schinken, Cheddar-Paprika
Truthahn-Basilikum-Pesto-Sandwich-Mittagessen
Gebratener Schinken, Schweizer Eiersandwich
Sous Vide Egg Bites: Eiweiß, Roter Pfeffer
Country Archer Hickory Smoked Turkey Jerky
Schweizer Panini-Mittagessen Mit Schinken
