I was there in mid morning, Monday, when I needed some help on condiments with my order, the young staff member who answered was kind of indifferent and then disappeared without properly acknowledging. When her reemerged, I questioned her attItude andlack of energy, with a touch of light humor! Surprisingly a supervisor or a senior staff, mid sized look, without uniform,approached me few moments later trying to lecture me defensively bout communication with her fellow staff. Her staff are grownups, let them own the communication with customers, and stop baby sitting and treating them and acting like snow flakes herself. Instead of making excuses, this place maybe more productive to figure ou...
I visited Starbucks mid-morning on a Monday and needed some assistance with condiments for my order. The young staff member who helped me seemed indifferent and then disappeared without properly acknowledging me. When she returned, I lightly questioned her attitude and lack of enthusiasm with a bit of humor. To my surprise, a supervisor or senior staff member, casually dressed, approached me shortly after and defensively tried to lecture me about how to communicate with her team. The staff are adults and should be allowed to manage customer interactions themselves without being overly protected or treated as fragile. Instead of making excuses, this place would benefit more from focusing on i...
The Starbucks at this location is fantastic, but I've noticed that sometimes the drinks don't seem worth the price. I can't be the only one who orders a matcha green tea with no ice, only to receive a cup of ice on the side. I know I'm paying for my drinks, but it feels unfair when they aren't filled to the top as if they did have ice. This concern applies to any drink. Updated: July 3, 2021.
The restaurant is outstanding, and the staff is consistently friendly. However, it's worth noting that some patrons don't park responsibly. I saw someone parked in the handicap spaces without a permit. When I politely asked him to move, he brushed off my request, acting as if he was too busy and important to pay attention.
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They've been working to improve over the past few weeks. If you're celebrating a special day, be patient—it will pay off. Remember, when you act disrespectfully, it can affect those around you. Treat people like human beings; it's really not that difficult.
Went on the first day of holidrinks so it was packed but the line goes pretty fast on the drive thru and got my double smoked bacon cheddar and egg sandwich and venti iced coffee latte .. definitely morning go to
I usually order a special drink, and this Starbucks always gets it perfect every time—they truly are the best! They have never messed up my order, and their baristas are amazing.
I'm completely obsessed with the Caramel Ribbon Crunch made with coconut milk, extra caramel, and as much ribbon crunch as possible! Thank you, Starbucks! I love you!
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Big shoutout to Hugo! They’re amazing, and this mocha tastes fantastic. Hugo truly deserves a raise—such an exceptional and professional employee!
Drinks are good, service could be better! I felt I was inconvenienceing them. Reading the reviews I realize it's their culture to be rude.
