Starbucks Corporate OfficeAttention: Customer Relations2401 Utah Avenue SouthSeattle, WA 98134Dear Starbucks Customer Relations,I am writing to express my profound concern and disappointment regarding an incident that occurred at your Madison and Sunrise location, managed by Ms. Carey Boyer, on November 14, 2023, at approximately 5:31 AM.During this visit, there was an error with my order, which was prepared with almond milk instead of soy. Due to my allergy to almonds, I requested a correction. Regrettably, the response from Ms. Boyer was not only unhelpful but also disturbing. Her dismissive and confrontational behavior, coupled with a smile that suggested she found the situation amusing,...
As much as I try to give this place a better review with my orders I can only say I'm thankful for when they do get it right. However, this particular Starbucks has gotten my order wrong more than four times with a very bad customer service in a previous order. Which almost makes you wonder if each time you pay with a card if it tells you the history of the customers order and complaints to make them treat you bad or get your order wrong for having to provide a feedback to Starbucks regarding the place. It becomes frustrating when you are towards the middle of your drive when you find out the taste of your drink isn't what you ordered or they give you the wrong size to your order. To the bar...
Messed my drink up twice and I just wanted a iced peppermint white mocha spent 30 mins and the 3rd drink tasted nasty but didn't want to waste anymore timeThe 1st drink she handed me was a peppermint mocha I asked for white peppermint and 2nd was iced americano and 3rd was supposedly a white peppermint mocha definitely wont be trying this location again
The Starbucks there was excellent and clean, and the staff was friendly and polite. The cashier knew exactly how to handle our drink orders. I really appreciated the service, especially since I was new to the area; the cashier was very courteous and respectful. I would definitely recommend visiting this location again with my sister.
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I came in to get a coffee and do some work on my laptop for a bit. It was raining out, so the staff was bringing in some of the outside seating to be used inside. The store was clean, including the bathrooms, and the staff was pleasant. The store was relatively full of customers the entire two hours I was there.
I’m not a fan of their food or coffee, but I really enjoy their teas and some of their specialty blended drinks. As a coffee connoisseur, I believe that Starbucks doesn’t serve the best coffees. However, they do offer a calm atmosphere where you can relax and enjoy your drink without too much noise or stress.
The restaurant is spacious and clean. They prepared my coffee order very quickly. I highly recommend it!
This is a pretty standard Starbucks. Busy but comfy. Service is friendly and quick. Menu is Starbucks.
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Shorted me on my prder this morning. I ordered a grande and got this..
Nice drinks, clean restaurant, and friendly counter help.
