"Charged for large drink, but received medium. They argued about it instead of replacing. The food warm up took forever, waited more than 15 minutes in empty branch."
I mobile ordered my Venti Carmel Brûlée yesterday early morning. I expected my order to be ready after getting gas. I arrived to see a very busy Starbucks my coffee was not ready. In fact, I waited approx 20 mins. I was not upset because even when I had to wait, I saw how organized they were. 2-3 Barristas making the orders 1 very nice female organizing all mobile orders waiting to be picked up calling out names. Their effort to distribute orders was/is appreciated. Other Starbucks do not do this, coffees sit on counter and orders get mixed up because customers are moving putting their hands all over coffee tops searching for their order. I will say, a few years ago I stopped coming to this...
I had a rather disappointing experience this morning, February 16th. I ordered a Venti Green Matcha Tea Latte and waited nearly 30 minutes for it. When I inquired about my order, a young staff member had already prepared several drinks for others who ordered after me. He apologized and handed me my drink, but when I got to my car, I discovered that I had been given the wrong order (coffee), even though the cup was labeled correctly. Upon returning to the store to explain that I can't drink coffee, they corrected my order to Matcha, but used the same cup, so I could still taste the coffee in my drink. It was quite disappointing, especially considering the price and the lengthy wait of about 4...
If I could give zero stars regarding my experience today I would. Placed my mobile order at 8:46 am didn't get it in my hand until 9:06. And the only reason I got it that fast is cause I complained and she grabbed my order and started it. Should not take that long to make drinks but they were understaffed and the staff that was there moved slow and clumsily. Another guest ordered a drink with chocolate sprinkles and the staff couldn't even find the sprinkles to refill the shaker. There should be a senior staff person scheduled to help obvious rush times like Sunday mornings. This used to be the best location and now I have no desire to go back due to the lack of leadership and speed to get m...
If I could give 0 stars, I would. The in-store experience I had today was the worse. Waited 20 mins before I finally decided to follow up on my order. The staff clearly didn 't care because all they said was oh, i don 't know . Spoke to the manager who confirmed my drinks have not been started, and offered a refund. I ordered cold brew. Doesn 't that take less than a minute to pour? Regardless, Worse customer service ever.
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I enjoy visiting this location since it's the nearest to my home. However, I've noticed that mornings have become quite chaotic lately, from 7 AM to 11:30 AM. There are too many orders coming in, and they have very little space to display the prepared food and drinks. I often feel for the staff, but they really need to come up with innovative solutions to handle the morning rush and the volume of orders.
Friendly baristas and very nice staff. Came in to get my birthday drink and for some reason the app didn't generate the reward so the staff was unable to ring me up at first. I offered to show them my ID to prove my birthday date and the staff went ahead and honored it anyways without needing to see the ID. Pleasant interaction and thanks for making my day!
I had a rather unusual experience at this restaurant. A manager from another location came in and started chatting away while picking up some trays, which was quite distracting for the other manager who was trying to focus on work. However, they were playing Ariana Grande's "Thank U, Next" album, so I’m giving it 4 stars for that!
The guy with the RECEDING hairline is a animated character the rudeness was very foul and shouldn 't be accepted in a public place where you pay your money I definitely won 't be coming back to this place! What a Mitch
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I am a regular customer of Starbucks, but this location I rarely visit. The last two times, the young ladies were a bit rude. I felt unwelcome and I will avoid this location in the future.
Charged for large drink, but received medium. They argued about it instead of replacing. The food warm up took forever, waited more than 15 minutes in empty branch.
Sandwich-Mittagessen Mit Doppelt Geräuchertem Hühnchen Und Speck
Würzige Chorizo, Monterey Jack Egg Frühstückssandwich
Spinat, Feta-Käfigfreies Eiweiß-Frühstücks-Wrap
Sous Vide Egg Bites: Hähnchen-Chorizo-Tortilla
Sous Vide Egg Bites: Schinken, Cheddar-Paprika
Truthahn-Basilikum-Pesto-Sandwich-Mittagessen
Gebratener Schinken, Schweizer Eiersandwich
Sous Vide Egg Bites: Eiweiß, Roter Pfeffer
Country Archer Hickory Smoked Turkey Jerky
Schweizer Panini-Mittagessen Mit Schinken
