You can usually tell the attitude of the customer by the level of grammar used in their complaints. It is those reviews in which I do not place much credence. As someone else correctly stated, I'm not sure from where all of the negative complaints are coming except from an overinflated sense of entitlement. Every time I go to this Subway, it is always spotless, the front counter is filled with all varieties of chips, and my sandwich is perfectly prepared. Perhaps if people approached the workers with a smile instead of a scowl, asked for what they wanted instead of demanded it, and politely pointed out anything they saw wrong rather than treated them like personal servants, their experience...
I typically avoid writing negative reviews unless absolutely necessary, but I feel the need to share my recent dining experience. When I took a bite of my sandwich, I was appalled to find several strands of black hair—one was stuck in the bread and another was mixed in with the vegetables. I immediately reported this to the staff at the front counter, but to my disappointment, they didn't even offer a refund. I ended up throwing the sandwich away right then and there. I would have taken pictures for documentation, but I was so disgusted that all I could think of was getting rid of it. It's unfortunate, as I usually enjoy Subway, but it seems like they might need to reassess their staff choic...
I rarely write negative reviews unless absolutely necessary, but I had a disappointing experience during my dinner visit. While eating my sandwich, I noticed several strands of black hair—one in the broth and another mixed in with the vegetables. I immediately brought this to the attention of the person at the counter, but she didn’t even offer a refund. I ended up throwing the sandwich away right then and there. I would have shared pictures, but it was so unappetizing that I just wanted to get rid of it. It’s truly unfortunate because Subway is usually a great chain; it just seems they need to improve their staff's standards.
I stopped by at night to pick up some Subway cookies since I'm a big fan. I wanted to try one first before buying more. After taking a bite, I decided to order three more because they were soft and delicious. Unfortunately, the Hispanic woman working the counter appeared irritated by my request; she rolled her eyes and seemed frustrated instead of just handing me the tray. Doesn't she understand the basics of customer service?
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The service was absolutely terrible! The staff member was quite rude. When I went in to order two sandwiches, she began tapping her fingers on the counter, clearly frustrated. Then she said there were no meatballs available, even though I could see them right in front of me. To make matters worse, she didn't provide me with a receipt. Overall, it was a disappointing experience, and I wouldn’t recommend this place!
EXTREMELY POOR SERVICE! The woman was very rude. I went in to order two sandwiches, and she started tapping her fingers on the counter, clearly irritated. Then she told me there were no meatballs available, even though I could see them right there. To top it off, she didn’t give me my receipt. Overall, it was a terrible experience! I wouldn’t recommend coming here!
I've visited this restaurant twice now since it's close to my home. In my experience, the sandwiches here contain significantly fewer ingredients compared to other Subways I've been to. Since it's a franchise, I believe they should strive to deliver an experience that's consistent with other Subway locations.
This is my favorite place to go for dinner when I want to avoid cooking. The staff is always efficient and friendly, and the food is consistently fresh.
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The staff was rude, the store was not clean, and I was falsely accused of stealing on one occasion.
Every sandwich they serve is excellent, and the bread has significantly enhanced!
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