I called Subway to check if they had meatballs and was assured they did. I placed an order for three sandwiches—one meatball and two rotisserie chicken—with a 15-minute pick-up time. However, when I arrived more than 20 minutes later, my order hadn’t even been started. The employee explained they had been busy with the lobby, so I was patient while they finished with the previous customer. Afterward, they informed me they were out of both meatballs and rotisserie chicken. Since nothing else on the menu appealed to me, I decided to cancel my order. The employee had to get manager approval, and now I’m waiting for a refund of over $30, having to spend extra money on dinner elsewhere. I recomme...
