My friend and I took advantage of the "buy one footlong, get one free" deal. My friend ordered the same sandwich for herself and her sister, but specified that she didn’t want olives on one of them. Unfortunately, they added olives to both sandwiches, despite her clear request. When she called to address the mix-up, an employee informed her that all sandwiches had to be made the same way. This was frustrating, as I had ordered two different types of footlongs for myself and my husband, and they were prepared differently. Clearly, there is poor management and service at this establishment, as they were unwilling to rectify her issue. The olives gave her sandwich an unpleasant tang, so she end...
I stopped by for a sub for lunch and asked for avocado, but the woman was quite rude. She informed me that there would be an extra charge for it, which I understood. However, she then began to complain about how expensive avocados have gotten and how people expect everything to be free. The service was really lacking, and I recommend finding another place if you can.
My first experience ordering online was awful, and the in-person service is even worse. My order was missing an item, and our subs were made incorrectly. When I called to address the issue, they hung up on me and then ignored my subsequent calls. The staff are unprofessional, and providing good service clearly isn’t a priority for them.
Went to buy my sub for lunch and I asked for avocado and the lady so rude said avocado is extra. I said ok and she proceeded to explain how the avocado was so expensive now and how people want everything free. Terrible service if you can go somewhere else please do.
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It would be fantastic if they introduced a Subway rewards card that customers could scan to earn a free cookie after a certain number of purchases. Each time you pay, they could ask if you have a rewards card. I think that would be a great idea!
The Ethiopian lady is incredibly professional. She checks in with her customers before preparing anything to ensure she delivers the most satisfying sandwiches. This has now become my favorite Subay. Thank you, Ethiopian lady!
I placed a delivery order through their website but never received it. When I requested a refund, they denied my request. I wouldn't recommend this restaurant; it's not worth your time.
The service was adequate, but I was quite disappointed with the roasted chicken sandwich. It was lacking in flavor, and I left the restaurant feeling unsatisfied overall.
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During my visit, I experienced poor service and a lack of friendliness.
Ladies here are super nice and kind! Food always fresh #1!Thank You!
