I used to love Subway, and there was a guy who worked there who always provided amazing service. However, during my visit today, I encountered someone new. I ordered my usual and asked her for extra vegetables. She replied that they were only allowed to put three toppings. I said it was fine, and I would pay extra for more veggies, but she continued insisting they only put three and began to be rude. As someone who also works in retail, I understand that customers can sometimes be challenging, and employees can have off days. However, there's no excuse for being rude to a customer, especially when I was offering to pay for extra toppings. It’s particularly surprising since she’s new to the s...
I can see why other reviewers are displeased. The restaurant is quite stingy with their toppings and condiments. You'll notice that the tomatoes are now cut into half slices, which seems like a way to reduce the amount they give you. A year or two ago, they used to provide full slices. However, I wouldn't blame the employees; it seems to be the boss's decision to do it this way. She likely instructed them to follow her approach. In the end, a footlong ends up costing around $12-13. I was genuinely surprised to find that a subway sandwich I bought in FiDi was only $9.
I had a disappointing experience at this restaurant yesterday. The location is not ideal, and the staff seemed more focused on rushing me than providing good service. They asked for my rating even before I finished my order! I was charged $36 for two sandwiches and a medium drink, which felt excessive considering I didn’t even have time to enjoy my meal. Overall, it wasn't a great experience.
I've been dining at this restaurant on my breaks for a year now, but today the service was terrible. I requested that a staff member change her gloves because I have allergies to certain meats, but at first, she refused. Then, she began to act rudely, as if I were trying to scam a free meal from Subway.
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I always order my meatball subs from this Forest Hills location, and they never disappoint. The sandwiches are consistently fantastic! Additionally, the staff is incredibly friendly. I also appreciate that they change their gloves after handling cash.
I always get my meatball subs from this Forest Hills location, and they are consistently outstanding. The staff is very friendly, which enhances the overall experience! I also appreciate that they change their gloves after handling cash.
It appeared that this employee was unhappy in her job, and her attitude was completely uncalled for. Having worked in fast food myself, I know this isn't how to treat customers.
The food is great and the service is friendly. However, some of the locations still seem to be adjusting to their new menu. Overall, it's better than many other places.
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The service was very rude and unprofessional. The portion sizes of the food were only about half of what you would get at other Subway locations.
The dish I received contained just a small amount of turkey and was mostly lettuce. I won't be ordering from this restaurant again.
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