I politely requested that she listen to my order instead of rushing through it. Unfortunately, she ended up putting the wrong sauces on my sandwich because she wasn't paying attention. When I pointed this out, she removed the sauces with a paper napkin, which contaminated my sandwich. Then she put another incorrect sauce on because she still wasn’t focused, and when she grabbed the napkin again, I decided to let it go and said it was fine.
When I presented a coupon that Subway had sent me, she scoffed and said, "Oh great, a coupon." When I asked her what was wrong with using a Subway coupon, the cashier claimed they lost a lot of money because of them. I asked why Subway would send them if...
I will never return to this restaurant. Even if I were starving, I would choose to go without rather than step foot in here again. It felt like I was struggling to communicate my order, similar to a scene from a Busta Rhymes song—constantly asking, "What's next? Hold on a second." The staff was incredibly rude. Additionally, if I'm paying for extra meat or cheese, I expect to actually receive it. I requested extra spinach on my veggie sandwich, but what I got was just two extra leaves, and the original amount wasn’t even a full serving. I spent $32 for what amounted to a loaf of Wonder Bread. Do yourself a favor and eat somewhere else.
I really have no complaints about this place. There's a wonderful Asian lady who always greets me with a big smile, and I can count on my sandwich being delicious every time! She's the one who got me addicted to their new foot-long pretzel. What’s not to love? If I have a go-to spot (which I do), it’s definitely Subway—affordable, quick, and the service is a solid 10/10! I highly recommend it to anyone who wants to leave with a smile!
I would give this place zero stars if I could! The staff here are incredibly rude—I've never encountered such unprofessionalism anywhere else. I won't be returning; I'll take my business elsewhere. They completely ignored our requests. I asked for a side sauce, and they told me that they charge for it, so they refused to provide it, not even a cup of water. What a terrible experience!
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The service was disappointing. The woman was rude and seemed unwilling to make sandwiches properly; if she doesn’t enjoy her job, perhaps she should consider a change. On top of that, I was charged more than expected. The meat was old, the lettuce was wilted, and overall, it felt like a waste of both my money and my time.
The Asian woman, whether she is the owner or a staff member, was very rude. I won't be coming back to this place. She didn't even take the time to answer my questions. P.S. It's genuinely disheartening to see someone working so unhappily; it makes me feel sorry for her situation.
I visited this restaurant and unfortunately experienced food poisoning on three separate occasions. I strongly advise against dining here, as it can lead to illness. Loudon County is currently conducting an investigation into the matter.
They didn't pay attention to the order numbers and ended up making the wrong dish for me. By the time I noticed, it was too late to address it.
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I'm very disappointed with this Subway; the service I received was the worst I've ever experienced.
I live in Great Falls and was thrilled when a Subway franchise opened in our village center.
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