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"We waited for about 17 minutes without anyone coming to our table, so we decided to leave. The man who appeared to be the manager just watched us exit without saying a word."
Telefon: +14133229887
Adresse: 50 Holyoke St, Holyoke I-01040-2709, United States
Reservierung, buchen
Stadt: Holyoke
Webseite: http://www.sumoholyokemall.com/#!/
Montag: 11:00 -21:00
Dienstag: 11:00 -21:00
Mittwoch: 11:00 -21:00
Donnerstag: 11:00 -21:00
Freitag: 11:00 -21:30
Samstag: 11:00 -21:30
Sonntag: 11:00 -21:00
Gerichte: 7
Kategorien: 5
Bewertungen: 1315
On March 6, 2022, my experience at this restaurant was disappointing. Despite informing the staff about my family members' allergies, we were served cross-contaminated food. To make matters worse, they reused plastic forks and didn’t provide any straws or napkins with our drinks. Additionally, the staff didn’t ask if anyone wanted soup or salad, resulting in everyone receiving salad. The tables were unclean, and the lack of ventilation was concerning, especially with the cooking method they used. The plates we received were dirty as well. I decided to give the restaurant another chance on August 7, 2022, and dined in with my family, but unfortunately, it was the same story. The food was bu...
Giving this 3 stars because the food was fantastic! The service was on the slower side, being a Monday I'm assuming they were a bit short staffed and she was focused on training the new employee. We were seated at the habachi table after 20 minutes with a group of other people. We got drinks to us after another 20 minutes. The sushi appetizer came out when we were about to eat the habachi, and then she brought over a mountain dew instead of a ginger ale. The best part of our experience besides the food, was the gentlemen cooking our habachi was genuine. Wasn't too over the top, but included everyone there! Took pictures of a few appetizers we had for sushi! I will try this place again, becau...
Absolutely the worst service and management! We will never go back! Here for my son's birthday and Mother's Day and from the moment we sat down until the moment we paid it was aweful. My kids ordered sushi and never got it, people next to us ordered food from kitchen, never got it. Server took our order and never returned! I went and complained to the manager David, and he was was if no help! I I've worked in the restaurant business my entire life and this was a disgrace. His excuse was it was Mother's Day, only take on what u can handle! Took my money this time but never again!
Best hibachi around. Portions are huge and the quality of the meat is out of this world. I always splurge and get the filet minion rare. It literally melts in your mouth. The chefs are really good about special orders or requests. The chefs are entertaining. Just so everyone knows Tioga get split between the chefs and the server at hibichi. I always give the severs an extra 5 or 10 on the side because the servers get paid only a few dollars an hour. The chefs are 15 plus an hour. Reserviere jetzt einen Tisch
I had a terrible experience at this restaurant. When we asked about a dish we saw in the menu, they brought us something completely different. We also ordered fries, but they had run out. The food was significantly overpriced, and when we requested silverware, they only provided a plastic fork wrapped in a napkin. I strongly do not recommend this place for sushi—you can find much better options elsewhere.
eating in is one thing, if you get hot danny as a cook then your golden, but he only does Hibachi, DO NOT, order out or sit in if it 's not HIBACHI!!! every time i order out it taste nothing like sitting in at hibachi.. just ate there last night and now my whole family and i can 't stop throwing up. must be food poisoning!!! , **** this place
Totally unexpected sushi spot at the Holyoke mall... (Not to be mistaken for mall sushi. We have made the trek to the mall specifically for this place on more than one occasion. Always delicious sushi, nice atmosphere for a date night or birthday. The service and food have been great every visit.
The sushi was not good. We had sashimi and sushi rolls. The sashimi was partially frozen and it taste it weird. The sushi had bone and shell pieces. The services was also awful. Definitely bad sushi place. We had hibachi here before and it was Ok. Reserviere jetzt einen Tisch
Want misogyny for dinner? Go here. Was sexually harassed the entire dinner by the hibachi chef and when I told the manager what happened was told that it was part of the show. Would not recommend.
We waited for about 17 minutes without anyone coming to our table, so we decided to leave. The man who appeared to be the manager just watched us exit without saying a word.
