Really REALLY disappointed with how this evening went. We called 2 days prior to let them know we had a party of 11.. for my sister's 21st birthday. We were told to call back the day of. Called back the day of to be told there is no guarantee that they can seat us all together. What..? We had to put two different names in.. get told our tables are ready and both tables are COMPLETE opposite sides of the restaurant! The website says call for party's of 6 or more. We asked why that was the case if we can't sit next to each other. We were told it's so they can tell us they can't guarantee us spots next to one another.. We have done this with the same party size for years.. until now. Really dis...
GREAT TAKE-HOME DINNER We ordered our dinners at 4:30pm on Saturday afternoon, but we could not get it before 6pm. Not a big deal for us because we planned ahead. I was texted that it was ready just as I pulled into the parking lot at 6pm. There were no parking spots for takeout or curbside service, so parking was a challenge. Went to the window and picked-up our meal. After a 20 minute ride home, our dinners were still warm. My steak and my wife’s ribs were excellent! We will get take-out from here again. Accessibility • Ramp access Yes • Wheelchair-accessible Entrance Manual doors • Wheelchair-accessible Parking 4 spots in front of the entrance
We ordered takeout dinner at 4:30pm on Saturday afternoon and it was ready for pickup at 6pm. Despite the slight delay, the food was still warm by the time we got home after a 20-minute drive. Both my steak and my wife's ribs were excellent. The only challenge we faced was finding a parking spot upon arrival, as there were no designated spaces for takeout customers. The restaurant has ramp access and wheelchair accessible entry, and there are four wheelchair accessible parking spots available before the entrance. Overall, we enjoyed our meal and will definitely be returning.
Really love the food, unfortunately the hostess wasn't all that great. We were told an hour and 20 minute wait,we really thought it wouldn't be that long,oh no, they made sure it took all of that,then called us in,and still couldn't seat us, said the table was being wiped down.. there were tons of open tables! If you're short staffed, which I'm trying to lean towards,you had 2/3 people hanging at hostess area..our waitress was great! But I think the hostess area needs something, maybe, IDK?
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The chicken was moist and flavorful. The salad was cool and crunchy, and the green beans were excellent. I ended up taking half of my meal home, and even after reheating, the chicken was still moist! Don't forget to try their Margaritas-Yum. The wait staff and manager were very hospitable. I would recommend dining there early in the day as it gets busy, and the seating next to the bar area can be a bit tight.
Our host, Jasiel, was excellent and did a fantastic job. She is one of the best waitresses I have had in a long time. Keep up the great work and continue to be amazing. The staff here is great, and the food is delicious. I will definitely be returning. Thank you to the Roadhouse for a wonderful experience!
Great food!!! Great Atmosphere!! The food came out hot, the service was great. There was a little bit of a wait, but we'll worth it. The food was fresh and the food was hot. My family loved it, we will definitely be coming back.
The food was amazing and served quickly! Our server, Anthony, was excellent - very friendly and personable. He made our night enjoyable! Big shoutout to Anthony!
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My favorite restaurant!!! Wonderful food and the best drinks in West Michigan! The whole staff is great!
This is the place to go for good food. Great service, big salmon and big ribeye steak.
