TGI FRIDAYS - Batavia

Empty restaurant for business lunch and yet put family with rowdy children right next to us. Waited 20 minutes after giving our credit cards for the bill for the waitress to return- making us late for work. Waitress had billed the wrong amounts on the cards so was fixing it, then forgot to take the cash for another bill, so had to wait 5 minutes longer. Manager came to explain we might see double bills and credits... but no apology or compensation.

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Reserved a table for 7:30pm. Upon arrival at 7:28 we were told it’ll be about 20ish minutes. They obviously did not honor the reservation as we were seated on a first come first served basis. It was very noisy, the server was over worked and the food was not good. My wife and I will likely not go back as the overall experience was subpar at best. This is very disappointing because they used to have good food and a nice atmosphere.

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Extremely disappointed this time. Menu change, OK. Food presentation and taste terrible. Ordered appetizer combo. Never again unless it goes back to the way it was 4 months ago. Potato skins small dry and tasteless. No doubt frozen before heated with a modicum of cheese. Motzeralla smaller and tasteless. Boneless chicken dry. Sooo sad. And yes the price went up.

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Server was wonderful. Ribs were delicious. Red velvet cake was so good and definitely big enuf for 2

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best service we had on Friday!

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