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"Outstanding service! Brody, the bartender, is fantastic and remembers your usual order after just a few visits. My team and I are excited to go to Trivia Spot on Tuesday!"
Telefon: (+1)5152781821
Adresse: 4810 86th St, Urbandale I-50322-1030, United States
Reservierung, buchen
Stadt: Urbandale
Webseite: https://www.beerhouseia.com
Montag: 11:00 -00:00
Dienstag: 11:00 -00:00
Mittwoch: 11:00 -00:00
Donnerstag: 11:00 -00:00
Freitag: 11:00 -02:00
Samstag: 08:00 -02:00
Sonntag: 08:00 -00:00
Gerichte: 10
Kategorien: 5
Bewertungen: 2245
Chose not to use my phone to order. Did not want to have to set up an account to order food. Got the young man’s attention at the bar where we were setting and he gave us paper menus, asked my husband what he would like to drink, gave him his beer and walked away. (No offer of a beverage for me) Decided what we wanted, waited and waited, finally asked if he was going to take our order, he did along with my drink order. Food showed up quickly and very good, had to leave hot food and walk to other side of restaurant to get napkins. Enjoyed food. Young man asks “you done” we said yes, he clears the baskets and leaves. During the 10-15 minutes he was gone we were discussing how many people walk...
As travelers passing through the area, we chose The Beerhouse for its proximity to our hotel, and because the menu selections looked good. We weren't prepared for the nearly contactless service, though. As 1st-time customers, using a QR code and scrolling and scrolling, and scrolling to read the menu made ordering difficult. The food arrived promptly and was good, but no one ever asked if we needed anything. Everything was dependent on the digital menu. It seemed like the only way to get a question answered was to go to the bar. If I lived in the area, I'm not sure I would return.
I'm at a loss for words. Pictured below is a REAL Cuban sandwich. The other a total disaster. Guys. You didn't use Cuban bread you could have ordered from tampa Florida. You didn't butter the top and bottom of the buns. You didn't press the sandwich till it cooked through. And don't get me started on how everything is self serve in ur restaurant. My response to mgrs response. Buy a sandwich press and the right bread and do it right. A midwest spin on this famous sandwich is an insult. Make it right or take it off the menu. Leave it to an iowan to screw up food everytime.
This was my first visit, and overall, the food was excellent! I tried an appetizer and the Crab Rangoon Burger, both of which were delicious. However, the setup was quite different from what I expected. If I had known how it worked, it would have been a better experience. You have to place your order on your phone, get your own condiments and utensils, and take care of your own trash. There was no one to greet us when we arrived, so if you're not aware of this in advance, it can be a bit confusing. Reserviere jetzt einen Tisch
The food is 5 stars, very good pizza and nachos. I actually liked the ordering system, ordering beers and foods as you need them without waiting for a server to come by, and articles were delivered immediately. Self-service for plates, napkins, etc. is no problem, I would still type 15% due to a fast service and everyone was clearly working hard. Unfortunately because of the 3.5% credit card fee I decided to pay cash and had only enough for a 10% top.
The food was good enough, especially given the cost. It is self-service and the ordering system is an App. The beer selection was very poor and it is named Beerhouse! No description on the craft beers and no waiter to describe them. App defaulted to an 18% tip, but you don't actually have service just someone drops off items when you order. If you are looking for a restaurant meal, with a server, you do not find it here.
Absolutely fantastic! The atmosphere was amazing, and the food and drinks were delicious. I really appreciated the convenience of ordering from my phone and the option to serve myself—such a time-saver! I just wish there were more locations. I will definitely be back!
Food is ok but hate the format. You HAVE to order from an app, total pain. Everything is self serve otherwise and as I said the food is average at best. I've read the reviews and understand the worker shortage, BUT this is not the answer. Reserviere jetzt einen Tisch
Food was okay, Brussel sprouts are good. Service was poor. Took way to long for drinks. Only saw 3 employees. You have to order via phone so no service at all. None of our special requests with food was taken care of. Would not recommend
Outstanding service! Brody, the bartender, is fantastic and remembers your usual order after just a few visits. My team and I are excited to go to Trivia Spot on Tuesday!
