"Excellent food, served promptly , wonderful staff including a very witty waiter splendid all round, thank you!"
We stayed here for night as a break from camping and to enjoy a spa after climbing pen y fan. The spa facilities are very good and we really enjoyed that. The beauty therapist came in at short notice to do my daughters nails which was wonderful. The breakfast was good. Plenty to eat and nicely cooked. The room was not so good which stopped me giving 5 stars. Room 6 is small and dated with woodchip ceilings and cracks and uneven floors. The bed was small and the mattress a little uncomfortable but not awful. The room is extremely hot. The good thing is that you can open the windows. some hotels have window locks but this one didn’t but the noise of a fan or extractor was a bit annoying. The b...
Kington is a great place to visit. Quirky local shops and fantastic walks just on the doorstep. Local markets selling home produce . It is well served by buses from south and mid wales as well as hereford. The Burton is one of a few excellent hotels in the town. The Burton has brilliant attentive staff who are so welcoming. Beds were comfortable and rooms very nice with a bath in our ensuite. Very good breakfast in elegant dining room. The piece de resistance however is the superb spa and pool which is included in the price. Cant wait to go back. Thank you
A little gem! I was greeted on my arrival and checked in by a lovely lady called Annabelle and was personally shown to my room and to the pool complex. I enjoyed a swim and a soak in the hot tub and then I ordered room service to my room. The Leisure Team were lovely and welcoming. Nothing was too much trouble for any of the Team at this Hotel, they genuinely do want you to really enjoy your stay. I would definitely stay here again and I would definitely recommend it.
We just finished our meal at this restaurant. The drinks were decent, but the staff showed little interest in customer service. The decor is outdated and not in a charming way. I highly recommend avoiding the restrooms here and instead using the public ones across the street. It's clear that maintaining cleanliness is not a priority at the Burton Hotel.
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We came here on a rainy sunday and the place was very busy. They managed to squeeze us in and we could order and get our food quite promptly anyway. Very friendly staff and the food was delicious, straight forward home cooked food. Good for vegetarians.
The food at this restaurant was of extremely low quality and not fit to eat. One dish was served cold, while another had a rancid smell and slimy texture. Additionally, the staff member was incredibly rude and unhelpful.
The room was fantastic, the bed was large and comfortable, the staff were very friendly, and the food was delicious. The owners were extremely helpful, making our stay a great experience.
Relaxed atmosphere, friendly and efficient staff and great food. This was our second visit and we will definitely be back!
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the menu had one or two surprises, e.g. caponata, but was usually standard. the food was good; the service was very good.
Excellent food, served promptly , wonderful staff including a very witty waiter splendid all round, thank you!
