the director of my company has booked us a table for drinks. when we ordered drinks, I was denied an alcoholic drink, because it is against their policy to serve them without asking any customer to pass. what is fair...whether I understand that every company has its own policies to follow, but because I was the only one that she had asked for id of, I was flabbergasted. when the rest of our group arrived, was one of the young who was almost 10 years younger than I was allowed to have an alcoholic drink without a ID. I asked why, and the waitress said because he looks older. I threw a damper with the manager who was very helpful and sorted out for me. then I was allowed to drink alcohol. the...
Although we arrived at a very busy time we were served when possible. Tamsyn was brilliant and a real credit to the company. She was extremely personable and made us 4 fantastic cocktails insta worthy! She remembered our round on our next order and was helpful when we then enquired about possibly using the space for study/other gatherings. Thank you for a great reasonably priced (2 for £10 on cocktails! evening Customer service done right :
Booked a large group of family and friends (22 of us) for a celebratory afternoon tea. Food was lovely, and so much of it for the price. They were very accommodating, allowing us to set up a few bits of decorations in the area we were allocated half and hour before our booking. Excellent service from all of the staff, one of whom was Harry. Thanks for a lovely afternoon!
We were out for dinner with family. We were served by Harry who was amazing throughout the whole service. Very friendly, accommodating and all round nice guy. (Deserves a huge pay rise! Food was excellent and enjoyed by all. Will definitely be back again.
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The food at this restaurant was delightful. The nachos and cheese and onion pie were delicious. The service was outstanding, with friendly and fast service. I will definitely be returning to this restaurant.
The service at this restaurant was excellent, especially thanks to Harry who really made our evening. He was very friendly and had a great sense of humor. I would highly recommend this place!
Superb service great Sunday roast Silvia was fantastic and professional. Very efficient. Perfect parsnips and crunchy yet soft Centre roast potatoes. Very tasty definitely coming back!
we regularly visit the charter that we love the service and also eating is always on the point, therefore we are back all the time.
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Great bite to eat. Excellent attentive staff. Offer online wasn't available but good value anyway. I would recommend for families
Great service. Harry was lovely, very helpful and efficient. Nothing was too much trouble for him. Would definitely come again.
