Food allergies? Beware! Items are not properly labeled and staff are not well-informed. I bought a hermit cookie for my nut-allergic husband, I inquired and was told by the counter clerk it didn't contain nuts. Spoiler alert: it did. After a miserable evening I called them and asked to speak with a manager, hoping to correct a simple error to increase safety. Accidents happen and maybe this was a one-off instead of a recurring issue. No one was available to speak with me and my call was never returned.
2nd Year in a row they didn’t have my order correct Sad part is it doesn’t get much easier A package of soda bread rolls and loaf soda bread This is day before St Patrick’s at 9:30a They didn’t even hv a bread to give me. Asked for a bag for rolls they wanted to charge me a dollar Dolce Biscotti no problem. 9:35a day before. Got free sample and 5 loafs soda bread. People in Dolce were saying Cookie Factory is usually days old
This bakery has a great selection of baked goods, including various cookies and other treats. The interior is clean and there are a few tables where you can sit and enjoy their delicious pastries. The service was fast and friendly. I tried an amazing oatmeal cookie and also ordered a small blueberry cheese cup. It's definitely worth a visit if you're in the area and looking for something sweet to treat yourself.
These are the best baked goods I have ever tasted! They are absolutely amazing and words cannot fully describe how delicious they are. This was my first visit, and I will definitely be returning often. The customer service was also excellent. Thank you for the wonderful service and incredible baked goods!
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Great selection of cookies, pastries, pies, cakes and muffins. they also have really great bread rolls and baguettes. The cakes are very good. of course they're known for their cookies. I always stop around the holidays. But I find myself there sometimes when I want to sneak a sweet treat.
The restaurant is very charming with a large selection of pastries such as cakes, biscuits, and eclairs. The outdoor seating area is also nice and perfect for enjoying their delicious treats.
mask requirement is completely ridiculous....walked in today and witnessed the mask Nazi badgering an older man ....walked right back out the door. Will not support this business any longer.
Thank you for the surprise cake I requested for my fiancé. It was exactly how I envisioned. He absolutely loved it!
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great business. I have a skyberry cake and it was amazing. correct balance of tart and sweet.
Love it there. Spend more but worth it for the holidays.
Chocolate With Chocolate Buttercream And Sprinkles Cupcake
Vanilla With Chocolate Buttercream And Sprinkles Cupcake
Chocolate With Vanilla Buttercream And Sprinkles Cupcake
Vanilla With Vanilla Buttercream And Sprinkles Cupcake
Jumbo Vanilla Cupcakes With Vanilla Buttercream
8 Piece Peanut Butter Fudge Fantasies Cookies
Chocolate Cake With Chocolate Buttercream
8 Piece Double Fudge Fantasies Cookies
Chocolate Peanut Butter Filled Cupcake
8 Piece Mint Fudge Fantasies Cookies
