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"shocked at the service from waiting staff rude, unpleasant and argumentative unnecessarily returning"
Telefon: +441325462951
Adresse: Neasham Road, DL1 4DH, Darlington, United Kingdom
Reservierung, buchen
Stadt: Darlington
Webseite: http://www.thecopperbeechpub.co.uk/
Montag: 11:00-23:00
Dienstag: 11:00-23:00
Mittwoch: 11:00-23:00
Donnerstag: 11:00-23:00
Freitag: 11:00-00:00
Samstag: 11:00-00:00
Sonntag: 12:00-23:00
Gerichte: 10
Kategorien: 5
Bewertungen: 6500
We booked a table for 4 with a young baby for Sunday lunch. We received a very warm welcome on arrival and were soon seated. Our drinks and food order was taken by a very friendly waitress. When the food arrived it was piping hot and such generous portions. My son opted for the extra large portion and my husband an extra Yorkshire Pud and they were overfaced. The pigs in blankets had been recommended to us by a friend and they were ordered as an extra and were the best that I had ever tasted and we had to take a couple home! We all had the roast beef which was very tender and all the vegetables including the roasties and mash were perfectly cooked. The gravy was perfect and just enough, no n...
Visited this evening for my sisters 30th birthday. Service started well from a slim blond woman very attentive. We ordered. 40 minutes the food took to arrive, but fair enough a few tables were in at this time so gave them the benefit of the doubt. I had fish and chips the batter was soaking and soggy but I didn’t want to complain I just ate the fish, I think the fish has been frozen and just put in a water bath to defrost making the batter soggy and wet. My brother in law had the risotto and didn’t think it tasted of anything zero flavour. My sister told the waitress this time was an older woman the problem to be recurved with attitude.”why didn’t you you say when I did the check back” my s...
My friend and I usually dine here once a month and up until now the food has always been outstanding and the staff pleasant and helpful. Unfortunately this time it wasn't the case. When the waitress asked if everything was ok we informed her no it wasn't the chips were not fresh they had been reheated. She tried to tell us they were fresh and they weren't as good as usual because it was between potato seasons!! As both my friend and I had worked in catering for over 30 years we know what reheated chips look and taste like so much for customer service, shame on you.
The whole experience was excellent, the food was certainly value for money and of a good quality. The thing that stood out most was the staff they were excellent they accommodated us at very short notice I am disabled and they rearranged the table to allow for my wheelchair a disabled friendly environment also the kindness of other customers was particularly appreciated. This was first time I have been out this year and it was a first class experience from start to finish Reserviere jetzt einen Tisch
We arranged a family get together on our last visit back to the UK. The service was fantastic and the friendly banter with the staff was brilliant. The atmosphere was casual and relaxed. There was a wide range of meals all reasonably priced. Would recommend The Copper Beach to family and friends for a good night out.
We had a beef Sunday lunch as a take away. A generous portion of beef along with roast potato, mashed potato, carrots, cabbage, swede. The Yorkshire pudding and the gravy were packed separately. It was delicious.
Wonderful food with most excellent service great prices too. Deffo FIVE STARS, two and a half courses each starters, main, and shared desert stuffed ! xxx p.s. very impressed with cleaning routines too !
Enjoyed a lovely 2 course early dinner with hubby. Very efficient service and staff were all super friendly. Reasonably priced with good selection of mains Reserviere jetzt einen Tisch
Food was amazing and staff were very friendly and Portions were filling too. Would definitely visit again and recommend to family and friends.
shocked at the service from waiting staff rude, unpleasant and argumentative unnecessarily returning
