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"Pleasant afternoon on a Monday spent in the sun with nice food and a busy garden making a nice atmosphere for a Monday. Good service, food was lovely. Looking forward to a return trip."
Telefon: +441372722330
Adresse: Epsom Downs, KT18 5LQ, United Kingdom
Reservierung, buchen
Stadt: Epsom
Webseite: https://www.thederbyarmsepsom.co.uk/?utm_source=google&utm_medium=organic&utm_campaign=gmb
Gerichte: 10
Kategorien: 5
Bewertungen: 66
This is our usual venue for celebrations both because its local and because usually its a well priced great food but based on my experience last night I wont be going back for a while. A number of things went wrong, and any one on its own would have just been put down as bad fortune, but all together suggests that the owners of Derby Arms are trying to offer a fine dining experience but not backing it up. 1) I booked online and mentioned the booking was for my wife 's birthday, and at no point was this mentioned. In its self this wasn 't an issue as she never likes the attention of it, but it does suggest that nobody paid attention to the note made under special requests and dietary issues s...
OUTSTANDING, thank you Matt Elliot !!! I went for Sunday lunch at The Derby Arms with my family (6 of us in total). Firstly we were greeted at the bar by very friendly staff who organised and directed us to our table. It was fantastic, we were tucked away and felt like we had the room to ourselves although the restaurant was busy. The lovely young men who were serving us and taking our orders were absolutely faultless. They were so good I took their names to write this review. Matt and Elliot!! They were friendly, funny and incredibly helpful. Nothing was too much trouble when swapping things around from the menu. The food was wonderful, we had various roasts, a chicken burger and fish and c...
We decided to book at the Derby Arms, because of all the great feed back from friends and family. This was the first time my husband and I had been out for Christmas Day lunch. Well it was fantastic. From the moment we walked in you got the biggest smile from the young lady serving drinks. They were so busy the atmosphere was great, everyone happy and smiling. We were shown to our table next to the fire place felt very comfortable and romantic. The food was amazing. I had the Baked Scallops to start and I could eat those everyday They were delicious, the Turkey was so moist and very filling. My husband had the soup which he really enjoyed and Beef Wellington which he said was cooked perfectl...
Possibly the worst pub bar I have ever been in. It takes ages to get a drink. Would not attempt to order food. You can clearly see the staff are under a lot of stress. Because of the lack of them, they did their best, but this is a managerial problem. Who when I spoke to highlight the obvious issues was rude. I have run pubs for over 15 years and it's clear what the issues are. The place itself is a nicely decorated building with a nice outside seated area. It is in a superb location also. But unfortunately it is not being run to it's full potential. I have visited on several occasions and it's always been like this, unhappy staff irritated customers and an air of frustration. I stopped goin... Reserviere jetzt einen Tisch
Myself, my wife and my son enjoyed Christmas lunch at the Derby Arms yesterday, having booked it several months in advance. The entire experience was great. We were seated in a comfortable alcove by a window, which was a good start. The food was glorious and the portions generous. And finally, even though they were obviously busy, the serving staff were both friendly and obliging. We therefore had the most enjoyable and relaxing Christmas lunch we could have wished for, without all the stress and hassle of doing it ourselves, at home. So would we go there again? We absolutely would! Well done to all at the Derby Arms.
Sorry but we were very disappointed! We had mushrooms for a starter and the bread was stale, mushrooms were nice.though. We ordered hamburger and a chicken burger and the chicken was over cooked and dry, lettuce was all shredded so not the decryption it was described on the menu! Chicken over cooked and a lot of spicy bbq sauce. . they covered it in so much all I could taste was bbq sauce and over cooked chicken. The hamburger was burnt the only thing which was nice was the chips. If I was sooo hungry I would have taken it back. Very disappointing not worth the money
I like the Derby Arms as they are pet friendly and they serve a dam good Sunday Roast with all the trimmings . Can be busy so book if you want to go. They also have a more formal side where dogs are not allowed. I summer this is a fantastic watering hole with outside area to sit and being high up on Epson downs alongside the Racecourse. We have walked there on many an occasion.
Me and my partner attended on Saturday for the first time. The food was lovely; and reasonably priced. However, our waiter Matthew was even better. He was so warm and welcoming even having moved tables a few times as it was cold. He couldn’t do enough for us. Probably the best customer service I’ve ever received at a restaurant. : we will be back! Reserviere jetzt einen Tisch
Very Busy Pub looks cozy but at times a little drafty due to access doors at either end of dinning lounge. Food quantity and quality very good. Service level excellent everyone pleasant and polite. Would definitely recommend
Pleasant afternoon on a Monday spent in the sun with nice food and a busy garden making a nice atmosphere for a Monday. Good service, food was lovely. Looking forward to a return trip.
