WETHERSPOONS break the law by allowing their pub managers to inforce illegal rules through their staff which contravene the equality act 2010 for goods and services to the public. WETHERSPOONS also show no empathy for elderly and frail customers or the disabled. WETHERSPOONS AS A BRAND HAVE GONE DOWN IN MY ESTIMATION. IT LACKS EMPATHY, COMPASSION 0R CARE TOWARDS ITS CLEARLY UNDERVALUED CUSTOMERS. I am so disappointed with Wetherspoons, I had always thought of it as a family and young persons value for money brand. With good ethics. I had enjoyed coming to this particular location on previous occassions with family members as there is never any trouble, the bar and waitress staff have always...
On two previous occasions I had enjoyed my breakfast and the staff are very obliging. This week I asked for poached egg on toast plus a sausage, bacon and mushrooms. I was told I could not have poached eggs on toast, even though poached eggs were apparently available with the Benedict breakfasts. What, no eggs? Apparently I could have scrambled egg on toast so why no poached? I settled for scrambled. Big mistake. The eggs when they came were over-cooked smnd rubbery. The sausage, bacon and mushrooms came on a separate plate which was ridiculous.. The bacon and sausage were poor quality, almost without taste. Maybe I had never noticed on previous occasions but this week's breakfast was much b...
I went there to have a drink, taking my miniature schnauzer with me. We went into the pub to buy a drink unaware that the pub was not dog friendly. The manager said I must not bring dogs in. I asked how do I buy a drink, he replied you don't. I then left the pub, on leaving a customer ask if he could buy one for me and bring it out. How good was that. I sat outside with my dog where my partner arrived. Shortly after my drink. I started to Drink it, then manager arrived and told me to leave, needless to say I questioned this. He was insist ant as was I he then wrestled my drink off me, to the astonishment of all around. I could have cLled police at this time for assault, I chose not to due to...
Be cautious when dining at The Elms or any Wetherspoons location, as they may not adhere to the menu as advertised. I recently ordered an additional two 3oz beef patties, but was only given one because they considered it to be an extra one in addition to the one already on my plate. This inconsistency raises concerns about their interpretation of the menu. For example, if you order an additional 12 onion rings and already have six on your plate, would they only give you another six? It's unclear. While the food and drinks are reasonably priced, it's important to receive what is ordered according to the menu. Hopefully, The Elms will address these discrepancies and make necessary changes for...
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Just got a lovely Euro Car Parks Parking Charge Notice through the post for parking for one hour to have lunch in the Elms. What are you doing? This is not good for business to do this to your paying customers! Absolutely shocking. This is not going to help your business to thrive. I have been a loyal Wetherspoons customer for many many years. I have given you thousands and thousands of pounds. I promise I will NEVER step foot in another Wetherspoons ever again. Tim Martin, this is a sad situation. I have admired your business model and attitude for a long time, now you 're letting this happen to unsuspecting customers. Euro car parks as well. You couldn 't make it up!
We stopped by our nearby Wetherspoons on New Year's Eve for lunch. The manager came to clear our table and we briefly chatted with him about how busy it was on Christmas Eve and mentioned our visit to the Wetherspoons in Harrogate. However, he replied rather rudely that this is a local's pub and he needed to get on with his work. This was unexpected as we have never encountered such behavior in any Wetherspoons before. We can only assume he was having a bad day. Nonetheless, a reminder to the manager that he is in the hospitality industry. Wishing a Happy New Year to all Wetherspoons staff and customers.
While the prices at this restaurant were affordable and the atmosphere was somewhat cheerful, I would describe the menu as basic. The portions were small, matching the price, but my steak and kidney pie was disappointingly small. The plate was drowned in peas, which was a bit excessive. The desserts were slightly better, although there seemed to be more ice cream than anything else. I was surprised that they didn't offer apple crumble. The rest of my group of six also had similar experiences. Overall, we were not in a rush to return to this restaurant.
Ordered a 'Heatwave burger '. There was nothing hot about it. An imperceptible amount of 'Naga 'sauce on a pale boiled bit of chicken between two aneamic baps with cheapest cheese sauce. When I asked waitress for more sauce, she said I would have to buy it. Wouldn 't eat there again.
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Visited this Wetherspoon pub over Easter for dinner . The full menu still available early evening . Food and drink came quickly arrived hot and well cooked. Staff all efficient and polite . Good venue with many private booths around the pub.
Eaten here many times. Great value and staff always polite and helpful. Breakfasts are great as are chicken wings and burgers.
