Visited The Grill Room on Sunday after a friend recommended it for a carvery. We were greeted right away and seated in the restaurant. The service was very good very attentive and friendly, and although the waitress was clearly very new she was lovely and made sure she didn't forget to ask us all our options. We decided on the high tea option tea and toast, carvery, scones and cakes for £12 each. The food was really tasty! The scones were fabulous, soft and still warm. The carvery was great as well. Just a couple of things to stop me giving it 5 stars the toast would have been nicer if it had been a nice farmhouse loaf or something freshly baked it was more just like your average sliced brea...
My other half was 40 on the 26 October this year and he wanted a family meal. I telephoned the Dean park and got a lovely receptionist who arranged an appointment with there events manager (Chris Dickson). Chris was lovely he went over menus and other bits and pieces which I might not have thought about. I then called up to see about decorating the table to my surprise the lovely receptionist said wont you have enough to do we can do it for you BRILLIANT. I Handed in the decorations and it was all to be done for me. WHICH IT WAS and with a fantastic surprise on arrival of his birthday meal they had given us a private room which was fantastic as we had three kids wanting to run around with ba...
We have eaten here twice now, the second time as a guest of the manager after a disappointing meal on our first visit. Both times we ordered the soup and macaroni cheese with garlic bread. On both occasions the soup was bland and the macaroni very disappointing and pretty tasteless. It would seem that the kitchen staff don't actually taste what's being produced. On the up side it's a nice hotel and surroundings , staff are friendly and polite. Prices are very reasonable. Maybe other items on the menu are better and worth trying.
We went to the Dean Park Hotel , visiting family in Kirkcaldy Scotland The food was excellent however the service was rude and unfriendly- they made us feel some unwelcome. They got drinks wrong and made us feel was our fault !! We then waited for desserts and again made us feel we were in the wrong The guy supposedly in charge was the worst-message to management -is he really who you want to represent your business?
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The appetizers and desserts at this restaurant are good, and the service is attentive. The dining room is quiet and comfortable. However, the main issue is the limited options at the carvery - only two pork and one beef option with a small selection of vegetables. A new carvery is set to open nearby in June at the John Smith Business Park, which may offer a better variety.
We visited this restaurant for the first time and we will certainly return! The hotel is currently undergoing renovations, but the staff were still able to provide excellent service. The afternoon tea was delightful, with tasty warm savouries and a delicious warm scone. The ambiance was relaxing and we were not rushed at all. We had a wonderful afternoon catching up.
We went here for our Christmas lunch,there were twenty five of us and we had a lovely time. The place is beautiful,the food is good and the staff very attentive. We had no complaints from any of our group and I would recommend this hotel. The tables were stunningly set special thanks to Ryan .
In addition to the steaks, we also had starters and desserts. We started with smoked haddock goujons and garlic mushrooms, which were tasty. For dessert, we had the specials and I highly recommend the truffles if they are available. We will be returning for another Steak Night soon.
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a lot of food returned to kitchen no need to say anymore! As we were on a coach party our selection was minimal presentation not too bad, service very slow and staff could of been friendlier!
Came here with the family for a meal. Wasn't booked but we were still given a good table. Speedy friendly service and excellent food. Awesome cocktails! Will definitely be back!
