The Grosvenor Arms

Just back from an overnight stay at the Grosvenor Arms and we were delighted. First time visit to Shaftesbury. Found the Grosvenor online, liked the look of it and we weren 't disappointed. We arrived really early but received a warm welcome and to our surprise our room was already available. The room itself was perfect. Spacious , clean , with a big comfortable bed , plenty of wardrobe space and one of the best UK hotel bedrooms I 've come across. A fantastic big, powerful shower. Excellent toiletries and great towels. The attention to detail in the room and bathroom were first class and a credit to the management and staff. We had booked the 'dine and stay ' package so had dinner in the ho...

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We weren’t checked in until 3:20 when we had to remind the barman/receptionist that we were waiting in the bar area as he had asked us an hour before. The room was ok, a bit dark, with a window that rattled constantly. We were on a Stay Dine offer, which we’ve purchased before in 3 of the group’s other hotels. The evening meal was average; chorizo potatoes came on a tiny plate with bright green liquid/sauce alongside. Chips were huge, and not to our liking. So not really worth the extra, we would have preferred to eat elsewhere. Very loud DJ on a Friday night which attracted a noisy/wild group of youngsters who left as soon as the DJ signed off at 9pm thankfully. The DJ’s music was more suit...

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Wow, this place is fantastic and lovely. I stayed here with my wife on a little getaway break. The bar area is cosy and occasionally in some evenings they have a low-key DJ. The restaurant and food was amazing with a great wine and cocktail selection The room is very spacious with fantastic toiletries and everything was provided that you needed. I.e coffee machine, extra pillows, biscuits, fan etc. My rating Restaurant (inc food) 5 out of 7 Pillows 6 out of 7 Hotel employees 7 out of 7 Cleanliness 6 out of 7 Scuff marks and stains 4 out of 7 Surrounding 6 out of 7 Overall stay 6 out of 7 Would 100% stay here again. Fantastic hotel and thank you for a lovely stay

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The rooms are stunning, beautifully appointed, lovely soaps and hand creams etc. The bed was perfect, such a good night's sleep. Blackout curtains really helped as the window was single glazed, as you would expect from a period building, so a teeny bit of street noise. Shower was glorious. Breakfast was amazing and service was perfect, I was allowed to make up my own selection from the cooked breakfast. Slight wait on check in and out but staff were very busy. Would definitely return

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Excellent for fine dining in most pleasant surroundings. Food served always top-tier and waiting staff attentive without crowding with premature token-measure questioning as to if all is ok. Service as it should be at this level of establishment. Always attracts the right clientele.

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We stayed with our three dogs for two nights, the hotel, our room and everything about our stay was amazing. The initial welcome especially the Woof Boxes was just perfect, we definitely did not want to leave. We look forward to a return visit soon.

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Food was pretty poor. The steak was really poor, really tough like a stewing steak, barely edible and when I mentioned it to the waitress she ignored me and still charged full price.

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We came late on a Sunday and we all ordered the 3 meat roast, it was lovely, but there were only 2 potatoes and the gravy was watery. We also had dessert and this was also delicious.

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Very good roast, service ok and vegetables good. Long May it continue with reasonable prices. Nice location as well

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Coffee okay here. They also had a popup artisan bread shop in one of the rooms

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