"Great range of beers and ciders which is kept well, great bar staff in a great atmospher, great night spent there"
There are two Head Of Steam Pubs in Newcastle, one down Quayside and this outlet on Neville Street ,we visited both and I thought this one was the best even though their other outlet is brilliant. Walking in and I knew I would enjoy my visit here, the interior is superb, wood panelled walls,a solid wood serving bar dominates the main room, tv's to enjoy the sport, eclectic decor and furnishings, nice wall art and there's plenty of seating options spread throughout this pub, its a very cool Head Of Steam Pub outlet. We were here on a Friday, we had just had a great day/ night out in Durham visiting the great pubs in that beautiful town ,we arrived here well after midnight and this pub was pac...
I was really looking forward to having a drink and food with my wife after a lovely day in Newcastle. I unfortunately sneezed when walking towards the bar and caught this in a tissue. The barman was very aggressive in his attitude when I approached the bar to order. The barman raised his voice and told me to sanitise my hands. I understand the caution, however he was truly unpleasant and belittled us in front of other customers and a very unnecessary response. Such a shame to be encountered by unpleasant staff, what was obviously an issue for him and could have been dealt with in a more humane way.
This place has two pages. Presumably once did some sort of food and don 't any more. Beer was terribly kept and overly expensive and the attitudes of the bar staff matched. All seemed either inexperienced or too comfortable. Particularly the little lad (older, short, full of himself) Club night was so loud it interfered with the music playing upstairs and continuously spilled out to the street where fights broke out and no-one intervened. I don 't think they 've heard of duty of care . The doorman was pointless as he was alone. Avoid if you want something drinkable.
Bad attitude from the barman, £16 for a wine and a pint, I asked how much the wine was, told £9 a glass, I said I thought that was expensive, came back with, if ya drink in Weatherspoons you pay Weatherspoons prices!!! No wonder there was only a couple people in, never again!!!
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Great place for end of the night. Not expensive and ideal for placement. It's a pub not cocktail bar or a night club. Sit and chat or just fall asleep the staff will wake you up and the staff chuck you out, with sensitivity.
Hada drink before dinner and returned later for the live music, not realising that there was acharge to get into the lower area where the music was on. Went to the upstairs bar for drinks before returning to the hotel
Such a shame great venue food was terrible there were 14 of us on a stag weekend the food came out cold sent back came back exactly the same the only positive is the chips were delicious
Went in here for a drink as we were staying just around the corner at the indigo hotel. Quite busy with decent atmosphere and staff were friendly enough.
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This place was busy but there were still seats left. There were busy runs at the bar, but the staff were quick enough to serve. Will definitely be back.
Great range of beers and ciders which is kept well, great bar staff in a great atmospher, great night spent there
