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"Disappointed in the time it took to get our food. The stars reflect our experience."
Telefon: +19036386901
Adresse: 416 East Broad Street, Mineola, 75773, United States Of America
Stadt: Mineola
Montag: 11:00 -22:00
Dienstag: 11:00 -22:00
Mittwoch: 11:00 -22:00
Donnerstag: 11:00 -22:00
Freitag: 11:00 -22:00
Samstag: 11:00 -22:00
Sonntag: 11:00 -22:00
Gerichte: 10
Kategorien: 5
Bewertungen: 2855
I live an hour away, and I've always loved this restaurant's meals and have been going to this location a few times a year since it opened. Tonight? Different story. I ordered one beef and one chicken enchilada, my date ordered the shrimp enchilada. All three enchiladas were incredibly small with ONLY CHEESE inside the wrap, and nothing else! My ranchero sauce looked old and cold and the beef and chicken were simply placed on top of the wrap along with the ranchero sauce. Same with her shrimp--dropped on top of the cheese wrap. Very, very disappointing. I doubt that I will be returning after being completely satisfied for several years. Additionally, the waitress wanted to know what we wante...
If I could ADD more stars I would. I ate there earlier today and so very pleased with everything. I am a celiac and can not eat gluten, they went above and beyond to accommodate me! My server whose name I forgot to get was wonderful! This was my first time eating in a restaurant in months for fear of being glutened. Truly amazing staff! My server even said that her manager was preparing my food herself to ensure safety. The food (the pork nachos) were delicious and now hours later no signs or symptoms of gluten. Huge, huge Thank you!!
We are here in Mineola on vacation. Our experience at this restaurant was such a disappointment. The food was just terrible. The beef chimichanga reminded me of a cheap Philly steak on a hard bun, not a flaky tortilla like I expected. It was covered in a cheap queso sauce that tasted like powdered cheese. The refried beans were extremely salty, the guacamole was a runny guacamole sauce, what the heck was that stale puff shell? 45 bucks down the drain?
Im biased from visits to Cancun for dental work, the food is amazing- the food here is above average for rural east texas (on par with Chui's IMO, so thats pretty darn good), had great people working there! My server was top notch, couldn't ask for better service. My parents really enjoyed themselves, so I'm happy Kid-friendliness: Free ice cream cones for the kids (or kids at heart)
Mineola location. 8 minutes before we saw our server 21 total minutes to receive chips. We had to go get our own napkins. Received puff taco 16 after order with no silver. Meal came with no silverware too. Queso came after we got our meal. Manager did take care of that for us. Worst service I can remember.
I got the lunch quesadillas. They were a little dry and the cheese was pretty well set by time they got to the table. It didn't have the cheese pull you hope for. Still tasted good, esp. dipped in salsa.
Our server was Amazing!Hailey was so friendly professional and made sure we had everything we needed before we asked. Thankyou for a good experience going out with my husband.
Had my daughters 20th birthday dinner here. Staff was so helpful and patient with us. Food was good as always. It was a great time!
Had dinner while traveling. Great lil spot. Loved the salsa and sauces. Meals were hot and fresh and service was friendly.
Disappointed in the time it took to get our food. The stars reflect our experience.
