Awful. Booked for Father’s Day dinner with the children. We booked the rooftop terrace, as we prefer noise reduction and general better ambiance. Once we arrived we were told that the rooftop was not licensed for children. I enquired ‘why?’ … as licensing was very ambiguous term, as we were dining in a hotel were alcohol is served in every location throughout the building and there are pokies located on the rooftop. I was not given any further explanation. We were then ushered to the Bistro section, which was noisy, and TV screens located on 2 walls that massively distracted the children and our family dinner out. No one gave us menus, just the single menu on the table. No kids menu. No spec...
Staff stood on my table to pull umbrella down, when asked if they could wait as our meals were just placed on the table, we were told “this is the time we take them down and that will be taking them down”. I asked the staff member to wipe down the table as she had just stood on the table whilst we were eating our meal. Staff member came back and threw the cloth on the table then walked off with a mouthful of attitude. Not sure if the bar staff are aware, they’re bar staff and not police officers. The tables ether side of us were also disgusted in the behaviour and got up and walked out. We were then accused of vaping by a staff member who then was taken aside by security after we had a conve...
Location, food and experience was great! The winter sun was incredible. Customer service was on the average side, staff were quite unhelpful with where we were seated for our booking and it was too much effort to ask to be seated in the area more suitable for 5 people eating lunch the more suitable area had a booking which started an hour after my booking ended so I didn’t see any issue with moving. It was too hard basket for the staff member to figure it out. Experience was good otherwise. Might need to better train staff on seating plans to lift the experience. Some music would add to the ambience also.
Terrible experience. It was my fiancés birthday. We had a booking. On arrival all sears we full and the bar was 4 rows deep. 3 bar staff, only one taking orders. ‘Manager’ refused to honour our booking, refused to serve us and demanded we went downstairs. It was embarrassing. Very disappointing.
Reserviere jetzt einen Tisch
We hosted our sons 18th birthday on the rooftop. The staff were fantastic and the views are amazing.
It’s a really nice spot but there is no music and the staff were not friendly at all. A shame
The bar was a little short staffed. The line up for drinks became quite long quite often.
Amazing views of the city at sunset. Friendly and helpful staff. Delicious cocktails.
Reserviere jetzt einen Tisch
Rooftop was just a little cold but can’t help the weather
Great place !! Amazing views and super friendly staff.
Brave Souls Grenache Shiraz Mourvedre, Barossa Valley, Sa
House-Made Taramasalata, Shallot Oil, Dill Aleppo Pepper
Misty Cove Estate Series Pinot Gris, Marlborough, Nz
Leeuwin Estate Classic Dry White, Margaret River, Wa
Wynns The Gables Cabernet Sauvignon, Coonawarra, Sa
Bird In Hand Sauvignon Blanc, Adelaide Hills, Sa
Torbreck Woodcutters Shiraz, Barossa Valley, Sa
Mount Fishtail Sauvignon Blanc, Marlborough, Nz
Perrier-Jouet Grand Brut, Champagne, Frankreich
Mr. Riggs The Gaffer Shiraz, Mclaren Vale, Sa
