"My family were here for the day, didn’t book we found the food excellent, service was great too. Would definitely return, keep up the good work. Thank You"
Very poor customer service. I’m very conscious about the space a wheelchair takes up and although my sister can walk short distances the manager was insistent she walk I to the back of the restaurant as people would have to move their chairs if I pushed her . I refused to sit next to the door and there was absolutely no where to put the wheelchair. I pushed her to the back and people were very happy to shuffle their chairs in a bit. I wasn’t offered any help and I managed to fold the wheelchair and store it near the loo. Food came quickly, bill even quicker and card machine even quicker than that. I hadn’t even looked at the bill before he was shoving the machine in front of my face. My sist...
This restaurant is in an ideal place for folk who are going to the local theatre and we always use it pre show when possible. They serve pretty decent fish and chips as well as several specials like lamb shanks. The drinks list isn't huge but it'll do. My only gripe is with the sauces on the table. For one, the ketchup is runny and the colour is a very pale shade of red. That said, they're free and available on each table. Although the place was quite empty when we got there at 6pm, I would suggest phoning and booking a table it gets quite busy in the hour before an event. All in all, a very enjoyable meal before moving on to the theatre.
Called in on the off chance of a table for 4 before a show at the pavilion. We were lucky to get a table as they were very busy. We were all very impressed with the taste and quality of the food, and service was excellent. Between us we had Cod, Haddock, Plaice and sausages with chips and mushy peas and a couple of sides of curry sauce. All really tasty. We would happily come here again.
Despite the negative reviews I actually enjoyed my meal here. We had the garlic breaded mushrooms for starters but these were awful and overcooked. It was almost impossible to eat them. However the fish and chips certainly made up for it as it was lovely and cooked to perfection. The house wine was a bit yuk but on the whole the main meal was lovely and I would go back.
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Very very rude waitress and the waiter not much better. Customer service 0. Restaurant was nit busy as the pantomine rush was over, we were a but late. Ordered 4 childrens meals and one adult only wanted chips and a cup of tea. Was rudely told could not have just chips !!! Other 2 adults were having meals. Unbelievable. We walked out
We were recommended by local people. Lovely cod and chips, they even lightly battered my fish on request, the apple pie was incredible. Superb and efficient service from Viviene, what a credit to the team she is. It was a pleasure to leave a big tip. Thank you!
My wife and i had a takeaway sausage in batter chips twice. Both sausages in batters was chewy and had been reheated, and most of the chips were black. I was recommended to come here but I would not recommend at all.
A great little fish restaurant, ideal for pre show food before visiting The Palace Theatre. Staff are friendly and efficient food cooked fresh and delicious. The prices are are fair. I Highly recommend.
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Overall very good. Incredibly busy and quite well organised. Ordered and mains arrived within 5 minutes! Others had to wait a lot longer. Our fish were beautifully cooked chips hot.
My family were here for the day, didn’t book we found the food excellent, service was great too. Would definitely return, keep up the good work. Thank You
