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"Fantsitic food great service from Leanne very informative of the menu and nothing was too difficult :"
Telefon: +441635296241
Adresse: Newbury Road, RG20 5TR, Basingstoke and Deane, United Kingdom
Reservierung, buchen
Stadt: Basingstoke and Deane
Gerichte: 10
Kategorien: 5
Bewertungen: 4900
What a horrendous experience. I really don’t know where to start, we work hard all year and finished work on Friday 22nd so booked to go to the star on Saturday to start our family Christmas celebrations. Were had a dreadful year and were looking forward to a nice meal out. Firstly when we arrived the waitress came within minutes to take our order. I asked if we could order drinks and just give us a few minutes to look at the food menu. My son ordered a regular Coke, I ordered the Christmas cosmo cocktail and my husband the zero alcohol peroni. My god this was hard work , firstly I was told they might not be able to do the cocktail, my son was brought a pint of Coke and my husband a pint of...
Pre-booked 3 course Christmas Lunch. Table was squashed for 11 people, one sat on the windowsill at the end of the table for space. Not many drinks were bought, due to the problem getting in and out from the table. The table was set for one course, per person. After the starter, a waitress brought a handful of cutlery over and put them in a pile on the table for us to help ourselves. We had to ask for cranberry sauce etc. If a table is pre-booked surely cutlery etc. should be in place on the table. This was not a drop in pub lunch. We were not offered water and we were squeezed on to a table. Not impressed. The turkey was dry, the potatoes were over cooked, the parsnips were undercooked. The...
Like Craig Revel Horwood I am not easily pleased. Infact I probably spend far too much time looking for fault or expecting the worst. I visited the Star Inn a while back and had a horrific experience not expecting to return. However I forgot my last visit there and rebooked a family lunch . I am glad to report that this visit was the opposite experience. Amazing tentative and pleasant staff service, good seating and fast service. My starter scallops and prawns was so good I wanted to lick the bowl after, my main meal pork with bubble n squeak was to die for and the crème brûlée desert was just sublime. Leanne was cheeky and polite and made sure everything was just right. I have given many re...
After visiting an attraction in Newbury, we decided to stop at this restaurant for lunch. Just like we did 5 years ago, we walked in and headed straight to the bar. When I asked if they were serving food, the lady at the bar replied that they only accept bookings and do not accommodate walk-ins. Despite the restaurant appearing busy, there were plenty of empty tables in the bar area. There was no explanation given for their policy of not accepting walk-ins, which left me feeling more annoyed than understanding. In the current climate, one would think that a business would welcome all customers. Since that was not the case, someone else will be getting my money. I will not be returning to thi... Reserviere jetzt einen Tisch
We booked a Christmas day lunch at this restaurant in Kingsclere since it is local to us. We have dined here before and found the food and staff to be very good. However, on this occasion, we were disappointed with the food despite the friendly and courteous staff. The scallop starter was bland, and when we mentioned this to our server, there was no offer of an alternative or compensation. The turkey, parsnips, and carrots were enjoyable, but the roasties were not crispy as described on the menu and the Brussels sprouts seemed to be frozen. We expected more effort from the trained chefs to create a memorable experience, especially considering the cost of the meal. Overall, it was an underwhe...
Christmas dinner and dessert wasn’t nice at all starters was nice.. when told the manger he didn’t like the complaint and was rude and didn’t seem to care about our opinions! The roast potatoes wasn’t roast potatoes.. 2 other family’s that was there also complained but he told us we was the only ones. My two children didn’t touch there dinner as they didn’t like it over £300 spent and offered us £25 back told him to keep it and we would be taken it further as for the money it wasn’t worth the money nearly 90 a head and kids £40. Day light robbery.. for the food that was cooked. Absolutely shocking as a family it was disappointing and a waste of money
On Saturday night, I had a terrible experience at this restaurant. I went in with a friend for a few drinks and while speaking to a friend there, I mentioned a tattoo I had gotten earlier that day. A female staff member then asked to see it, but with a mocking tone in her voice. When I showed her the tattoo, she loudly scoffed and said it looked awful. I felt extremely insecure and upset. I will be reporting this behavior to higher management since the staff member is related to someone in management. This kind of treatment is unacceptable.
A lovely pub nicely decorated for Christmas which was nice and quiet when we visited today. Friendly hostess and all our food was very tasty. Only disappointment was the blackcurrant torte arrived without the fruit, and our coffees without the flapjack mini portion. We no longer had the menus to check if we had misread them so didn’t mention it, but on checking when we returned home, wish we had. Just a little disappointing at the end of a nice meal Reserviere jetzt einen Tisch
We had been to this restaurant a few times in the past and it was pretty average. We were pleasantly surprised this time with really nice food, very engaging and friendly service and a very cosy atmosphere. Definitely worth going again if you have not been for a while. We’ll be going back again soon.
Fantsitic food great service from Leanne very informative of the menu and nothing was too difficult :
