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"We also love the new manager, since he's started the place runs significantly smoother and he ensures his customers are leaving happy."
Telefon: (+1)9057284404
Adresse: 1251 Simcoe St N, L1G 4X1, Oshawa, Canada, Trenton Canada
Stadt: Trenton Canada
Webseite: http://locations.timhortons.ca/on/oshawa/1251-simcoe-st-north
Montag: 00:00 -23:59
Dienstag: 00:00 -23:59
Mittwoch: 00:00 -23:59
Donnerstag: 00:00 -23:59
Freitag: 00:00 -23:59
Samstag: 00:00 -23:59
Sonntag: 00:00 -23:59
Gerichte: 0
Kategorien: 5
Bewertungen: 5074
Each time I go to this Tim Hortons it’s more filthy than the last time. The service is incredibly bad, especially at the counter priorities given to the drive-through at all times ignoring customers standing there when I wanted the table. I was about to be seated. I had to be wiped clean. I had asked four times, and even then I stood there with my coffee waiting for somebody to do it went back to the counter and asked if I could have a cloth to do it. Myself management really doesn’t give a damn about Customer Service there, so set on serving the drive-through people, they totally ignore anybody who walks in it’s a Tim is that I won’t go back to. I feel as a customer. I do not appreciate it...
Even with this location being one of the busiest in the shwa, the staff handle the pressure well and make sure the customers are happy.The staff that server the people walking in are usually friendly and smiley while serving you. They make sure you get what you need and are on your way.In drive through, the staff taking your order are quite bubbly. There's this one worker that wishes everyone a wonderful day after they offer which is quite sweet.Even if an issue arises with my order, they always are right on it to fix it. Even if the people taking my order can't fix it, the managers have always been quite kind and quick to help out with whatever it is.Definitely a great location if you're wi...
I presented $50 dollars note to the Cashier here in simcoe at exactly at 7 25 pm today and this Indian attendants lifted the note in my face just to disrespect me because a black gentleman has presented a note , so it is likely to be fake currency . Am very disappointed but as a gentleman and as learned I had to control myself.This is unacceptable and highly racism. Tim Hortons is a big brand and i believe provide training for its staffs .
They must have new owners because in the last year the service has gone downhill and your waiting for so long when there is hardly a line up. Today they got my simple order wrong and missed 1 of 3 donuts then even though it was there mistake made me pull out my money again to pay for the one donut they missed after I waited 20 minutes with only 4 cars ahead, then they got the donut wrong again.Awful service and so slow
3 years ago this was the best tims around. Covid and the lack of competent employees really ran this tims into the ground. 90% of the time you're stuck in the drive thru line for 15 or 20 minutes. Even when it's not busy they are slow and more than half the time mess the order up. I started driving the extra couple minutes and going to the harmony location. Get it together tims
I go through here in the AM before I hit the highway. I will say the morning crew on the weekday is spot on as a rule.Beyond that, it's abysmal. The same entitled I should be making 40 an hr to pour coffee without an education people. I know it is hard to hire and build a team. I just wish that if they didn't want to work they would quit.
Every time i order, it’s wrong!Asked for a large broccoli soup received a chili- my 85 year old mother cannot eat it. I ordered a large steeped tea, with two sugars. Milk was in it- lactose intolerant. One time during my drive thru order received a tea bag in a large black coffee with one sugar.
I have always been pleased with the quality of the food they provide, but the service in the drive-thru is always slow.The design of the drive-thru is difficult to maneuver around as well.However, the staff is usually friendly whenever I have gone.
Can you please tell some of your employees to take the microphone away from their face. Some of them are so so so so loud. Great service but the drive thru speaker is blaring, we can hear it across the street in the middle of the day.
We also love the new manager, since he's started the place runs significantly smoother and he ensures his customers are leaving happy.
