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"The drive-thru service was incredibly slow. I waited 10 minutes just for an iced cappuccino."
Telefon: +19057379814
Adresse: 1410 Major Mackenzie Dr E, L4S 0A1, Richmond Hill, Canada
Reservierung, buchen
Stadt: Richmond Hill
Webseite: http://locations.timhortons.ca/on/richmond-hill/1410-major-mackenzie-dr-east
Montag: 05:00 -23:00
Dienstag: 05:00 -23:00
Mittwoch: 05:00 -23:00
Donnerstag: 05:00 -23:00
Freitag: 05:00 -23:00
Samstag: 05:00 -23:00
Sonntag: 05:00 -23:00
Gerichte: 2
Kategorien: 5
Bewertungen: 1498
On June 12th at 5:10 PM, I ordered a jalapeño bagel, double toasted, with herb garlic cream cheese. However, I received a bagel with butter and no cream cheese. I placed my order through the drive-thru and didn’t have time to check it before leaving. It seems I need to spend more time reviewing each order as the staff prepares it. I don’t have a feedback code at the moment, but next time I’ll ask for a receipt so I can give my feedback. Overall, I was not satisfied with the service I received.
I’m baffled by this employee’s attitude. Did she even complete the Tim Hortons training course? If not, she definitely needs to undergo some training to learn how to respect others and not judge, especially when it comes to kids. This is Canada! The middle-aged lady gave us the wrong drink without confirming our order and spoke in a very rude tone. I hope the company looks into this and provides proper training for their staff!
I had the worst experience with Tim's this time. My mobile order was completely ignored for 15 minutes while everyone else received their food. When I inquired about it, they simply showed me my order receipt without explanation, and then finally brought my order out from the back. No one was announcing mobile orders, and it seemed like nobody was even working on them. If that’s the case, what’s the point of ordering ahead?
This is the worst Tim Hortons location. I had a terrible experience at the drive-thru, and my coffee order was messed up. I ordered a medium dark roast with one cream and half sugar, but the employee gave me a coffee with three creams instead. It tastes awful! The management at Tim Hortons needs to address this to protect their brand from such dreadful locations. Reserviere jetzt einen Tisch
I was disappointed to find that the staff were speaking quite loudly, which was quite distracting. Additionally, I noticed that there were no prices listed for the donuts and other items. I suspect this is because they have increased prices by more than 40 percent and don't want customers to notice. You should check it out for yourself!
I had a disappointing experience at the restaurant. The manager, Gary, was quite rude and ill-mannered during my visit. I requested extra cream, but he didn't seem to care, even though I purchased a 70-cup urn for a seniors' club event. Overall, it was not a pleasant experience.
This restaurant is open from 6:00 AM to 2:00 PM. However, there is a drive-thru available 24 hours a day. There's also a gas station next door where you can use the restroom.
The drive-thru line is usually very long, and you can expect a wait time of about 5 to 10 minutes. However, the interior of the restaurant is quite spacious. Reserviere jetzt einen Tisch
I had the worst experience at this Tim Hortons. The staff need to learn how to properly interact with customers. I visited at 4 PM on August 9, 2023.
The drive-thru service was incredibly slow. I waited 10 minutes just for an iced cappuccino.
