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"Very bad customer service. Today, the girl was taking drive thru orders, she’s very very rude."
Telefon: (+1)7785787896
Adresse: 6422 120th St, Surrey Canada
Stadt: Surrey Canada
Webseite: http://locations.timhortons.ca/bc/surrey/6422-120th-st
Montag: 06:00 -22:30
Dienstag: 06:00 -22:30
Mittwoch: 06:00 -22:30
Donnerstag: 06:00 -22:30
Freitag: 06:00 -22:30
Samstag: 06:00 -22:30
Sonntag: 06:00 -22:30
Gerichte: 0
Kategorien: 5
Bewertungen: 1135
I 've been going to this location almost daily for about 1.5 years and there was a lack of consistency and the customer service was terrible. I would ask for tea and get coffee, I would ask for 1 sugar and i 'd get none. I 'd ask for half cream, I would get double cream and they would rush drive through customers by yelling 'NEXT!! 'NEXT!! '. I get that it 's a fast food place but no need to yell, I will drive away as soon as I put my cup down. For over a month now, the morning staff changed and they are sooooo friendly, efficient and accuracy has improved! This one staff member knows my order and gets it right every time, she even draws smiley faces on my drinks. She also noticed I went fro...
Hi there,We never wanted to , today our experience at this tim Hortons was brutal because of some employees, we order a black coffee and there was nothing wrong with the order, when it comes to customer service i think the staff is not even near to that thinks.Komal named girl was at window , her way of giving order to us was so arrogant for no reason and it was kind of throwing the order and she has no sense to treat the customer with dignity.I hope no one else will be suffered if it considered important by manager in future.Vegetarian options: Nothing
I got to the drive thru the line went really fast, the girl got my order perfect. The taste of the food was great. She was nice and pleasant. The place was clean. I will go back many times, thank you for the great service. Some times things like all around us doesn't work very well but doesn't mean that we have to put so negative reviews. We all make mistakes and what matters is to try to be better allways. After all we are all human beings trying our best ?thank you !!?
Food prep is always extremely messy and service is absolutely terrible. Every time I come here it’s always “we don’t have any rice”, “We don’t have any chicken ready”, what exactly are you guys doing with your time? Also when you do make someone wait 20 minutes for chicken don’t leave them to sit in the drive thru so everyone else has to wait as well? Clearly the staff is sloppy and not trained properly.
I have went so many times here and they have either gotten my order wrong or left some things out. I called in and they said that I was rude and the manager told me to either be nice or go to a different tim Hortons.
It’s been quite a while, every time staff makes mistake in preparing simple cup of coffee. EVERY SINGLE TIME. Very bad service. Don’t have that experience in other chain stores.
Very Crowded.It has happened a few times, this location has always things missing on the menu because of lack of ingredients. Today No Rice for the Loaded Bowls ?
Hands down best chain coffee. I live in Washington State, where Starbucks rules, so we don't have Tim Hortons, and I mourn the lack of Tim Hortons near me every
Tired of rushed food preparation and zero customer service. Coffee prices have nearly doubled in recent years. Oh and the reward program is laughable!
Very bad customer service. Today, the girl was taking drive thru orders, she’s very very rude.
